customer experience management

What is a Yelp Sticker? Online review site Yelp has collected over 100 million reviews of almost every type of local business, from hotels, bars, boutiques, and restaurants to dentists, doctors, mechanics, and plumbers. If you have a Yelp for Business account, your listing, at some point, will have its own reviews from users (if…

facebook business page tips

Managing Facebook business Pages might seem easy, but you’ll need to work hard to attract, engage with, and retain followers on your Page. Research shows that 32 percent of users follow a brand on Facebook. That amounts to about 476 million daily users. Tapping into this group to expand a Page’s exposure takes a considerable…

facebook business ads manager

Even with high-quality content like posts, photos, and videos, you might still need to use ads to bring more people to a business’ Facebook Page. Ads might seem overly intrusive, but there are many ways to camouflage a promoted Page or content throughout the Facebook user experience. By creating compelling and tailored ads, you can…

facebook business page analytics

Taking advantage of the analytics available for your Facebook business Page is necessary for a business to succeed in today’s digital landscape. Without it, a business can’t gauge the full effect of its content. Analytics also provides a closer look at a business’s customer base, which can determine the type of content appropriate for that…

how to create a facebook business page video

Photos are great for your Facebook business page, but so is creating and uploading video content. In fact, it’s one of the most popular things to do on the website. Facebook users accumulate about 100 million hours of watch time every day. Videos can add more visual appeal to a Page, and it can effectively…

how to upload photos to facebook business page

Part of attracting customers to a brand new Facebook business Page involves uploading photos, which makes the phrase “a picture is worth a thousand words” ring true, especially when it comes to social media. Images are a crucial part of a business’ marketing strategy on Facebook. You can use it to show off various parts…