Why Claim Your Business on TripAdvisor? TripAdvisor is a great platform for hotels, accommodations, restaurants, and other travel-related businesses to connect with customers. The site attracts 490 million unique monthly visitors on average, and features over 730 million reviews and opinions covering approximately 8.1 million accommodations, airlines, experiences, and restaurants. Claiming your business on TripAdvisor…

customer retention in insurance industry

Improving customer retention can prevent billions of dollars of lost revenue in the insurance industry. Research from CallMiner revealed that avoidable churn costs businesses $136 billion in the U.S. alone. What’s worse than losing billions in revenue is the amount that insurers have to pay to acquire new customers. According to Hubspot, the insurance industry is…

How People Use TripAdvisor Reviews Travel website TripAdvisor is a huge platform for travelers looking to connect with businesses. According to the company’s latest fact sheet, the website attracts 490 million unique monthly visitors on average. TripAdvisor also has over 730 million reviews and opinions covering the world’s largest selection of travel listings worldwide, covering…

insurance reviews

Insurance reviews have a massive impact on the industry. Our online reviews survey revealed that insurance companies have an average of 4.53 stars, meaning that the competitive landscape in the insurance world is fierce. This average rating beats out other major industries including services, restaurants, and healthcare. This makes it vital for every insurance agent…

finance customer service

The customer service efforts in any financial business can determine if its current customers will be loyal patrons or eventually leave for better customer service. A study from Qualtrics revealed that poor customer service was one of the top reasons why most consumers left their old bank or credit union. Banks have a chance to…

customer experience banking

Customer experience is growing steadily as a top priority in the banking industry. Computer Services surveyed more than 160 bank executives in 2017 and 55 percent of that group said they planned to put more money into “customer experience initiatives.” A major factor in this shift to customer experience is because of the potential for…

Advertising on TripAdvisor With a database of over 8.1 million accommodations, airlines, experiences, and restaurants, travel website TripAdvisor is a great platform for businesses looking to connect and engage with travel consumers and guests. If you are listed on TripAdvisor, you can take advantage of its suite of marketing tools by claiming your business page…

The Importance of Customer Journey in Banking There is so much disruption going on in the world of banking and financial services. After a decade of having to deal with serious trust issues and thin margins, banks today continue to face a mix of challenges. Regulation. Reputation issues. Fickle consumer loyalty and ever-changing preferences. Not…