Award-winning online reputation management software ReviewTrackers, an InMoment company, celebrates its 11th birthday this May 2023.
ReviewTrackers consistently ranks at the top of leading reputation management software solutions on G2.
ReviewTrackers empowers over 175,000 business locations to understand their customers better through advanced review and customer feedback technology. ReviewTrackers solutions help brands analyze, amplify, and maximize customer feedback to accelerate customer acquisition and improve customer retention while driving more authentic connections with customers.
- Reviews and reputation management: Leverage feedback and reviews to drive your brand reputation management strategy.
- Local listings management: Get up-to-date, consistent online listings for your business and optimize your brand’s visibility for “near me” searches.
- Customer experience analytics and competitor insights: Gain actionable insights into the voice of the customer while tracking competitors’ performance over time.
- Social listening: Monitor reviews + social and manage conversations on social media in a single workflow.
Following InMoment’s acquisition of ReviewTrackers in 2022, the ReviewTrackers platform has significantly expanded to offer best-in-class products and services to partners and customers looking to improve the customer experience and achieve optimal business outcomes.
Early this year, ReviewTrackers announced its integration with InMoment’s Experience Improvement (XI) Platform, the award-winning software that reveals customer experience insights essential to fuelling long-term brand success. Now, reviews are seamlessly integrated into the InMoment platform and available for analysis, trending, and comparison alongside other forms of customer feedback, enabling a true multi-signal view.
Recently, ReviewTrackers also announced an expanded suite of tools for international market support, bringing the full power of local listings management and online review management to business customers in Canada, the UK, New Zealand, and Ireland.