beginning-end-amazon-local-services

The once popular daily deals market is declining. You might find yourself scrolling for deals less often than before, turning your attention instead to on-demand services. Amazon, the largest online retailer in the U.S., stopped operation of its Amazon Local deals site and mobile app, which gave merchants the ability to market deals for their…

ReviewTrackers: Building consumer trust in Finance and Insurance

The ability to develop meaningful customer relationships depends heavily on trust. Do consumers trust your brand enough to make — and repeat — a purchase? Do they trust that your product or service will deliver the kind of value that’s worth its price? Do they trust your company to help solve their problems and respond…

customer-experience-history-part01

From buying a car to eating out, American consumers exemplify a consumer culture that has developed over time — with a long history of different customer experiences. To pinpoint when the customer experience actually “began” can be argued extensively, so let’s start at the turn of the century, when life for Americans was in the process of transformation.…

HealthTap Acquires Health Network and Doctor Reviews Aggregator Avvo

The SIM Partners and ReviewTrackers webinar, “Take Ownership of Customer Reviews and Ratings,” will take place Thursday, Feb. 4 at 2 p.m. CST. The webinar will focus on the healthcare industry, presenting ways healthcare systems can improve the patient experience. Register for this webinar to learn why it’s important to think of online reviews and…

Denver

The value of homes is increasing faster than American incomes. Rent prices are growing. And potential home buyers are using online reviews when searching for a real estate agent. Zillow analysts predict a record will be set for the median age of first-time home buyers. Compared to the 1980s, buyers are about three years older…

Boost customer loyalty

It’s challenging for any business organization to drive customer loyalty and build the amount of customers who will remain dedicated to your business. Getting them to make the first purchase can be hard enough; convincing them to repeat a purchase and stay loyal is a totally different animal. Here are four simple ways to boost customer loyalty…

reviewtrackers sxsw 1

South by Southwest (SXSW) will take place from March 11 through March 20, 2016 in Austin – and we here at ReviewTrackers are thrilled to be taking part in this epic event. SXSW offers the most unique industry convergence of music, film, and technology. It’s one of the world’s greatest platforms for discovery, too. With some of…