4 Types of Businesses Impacted by Local SEO

“Chicago restaurants.” “Sushi burrito places in SF.” “Car dealers near me.” “The best doctors in Phoenix.” “Tokyo hotels with swimming pool.” “Cameras for sale in Manila.” This is how consumers today search for information online about a certain product, service, or business. They want to find out where it is or what’s nearby versus simply…

ReviewTrackers - Professional Team

For more than four years, we here at ReviewTrackers have always been committed to helping you improve your understanding of customer feedback. We believe in making it simple for you to discover what your customers are saying online, while empowering you with tools to improve your business. Our products have helped tens of thousands of…

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Have you heard of us? We’re ReviewTrackers. We help thousands of businesses manage their online reviews and unlock customer intelligence, every day. That’s what we do. But what makes ReviewTrackers ReviewTrackers is the people who work here. Everyone who works here has a different role on their specific team. There’s engineering, marketing, sales operations and customer success…

How-Financial-Institution-Reviews-Fit-Into-Your-Customer-Feedback-Strategy

There’s a way to understand and pinpoint your financial institution’s customer pain points: it starts with customer feedback. L.T. “Tom” Hall, president and CEO of financial institution consulting firm Resurgent Performance, puts customer service in banking into perspective: many community banks are not paying enough attention to their customer’s pain points. “Just a couple of…

customer-reviews-save-restaurant

(Photo: Courtesy of &pizza) A small Italian restaurant in California called Botto Bistro has an interesting Yelp strategy. It wants to be the worst-rated restaurant on the popular online review website. Of its 250 Yelp reviews, more than half come with a one-star rating. Let’s face it: some reviews are not trustworthy. Some Yelpers are not…

8 Amazing Examples of Business Owners Responding to Reviews

Online reviews on sites like Yelp, TripAdvisor, Facebook, and Google give people a way to share their customer experiences not only with businesses but with fellow consumers, too. And consumers rely on these reviews in order to discover businesses and brands that provide the best customer experience. That’s why monitoring and responding to reviews is an…

Why You Should Get Your Entire Organization Customer Focused

You own one of two sports stores in the city. How do you make sure your customers don’t leave and spend their money at the other sports store, the one that has multiple putting greens inside and even a basketball court? The customer is the reason you have a business. Customer loyalty, the level of positive emotion that…