Optimize the restaurant guest experience

Trusted by leading restaurants:


46 percent of consumers say online reviews are important when choosing a restaurant.



33 percent of consumers will not eat at a restaurant with less than a 4-star rating.



A half-star rating improvement on Yelp increases the likelihood that a restaurant will sell out seats during its peak hours by 30 to 49 percent.


“I absolutely would recommend ReviewTrackers to another restaurant.”
Andy Moore
Director of Communications, Hwy 55

Why online reviews Are important for your restaurant

ReviewTrackers data shows that one-third of guests won’t eat at a restaurant with less than a 4-star rating.

The culinary landscape is competitive, but by earning more reviews and getting better ratings you can rank higher on Google and on review sites, earning you more local traffic.



Learn how Hwy 55 Burgers, Shakes, and Fries achieved 75 percent faster review response

Read the case study

Faster feedback, better data

The 1950s-style diner Hwy 55 Burgers, Shakes, and Fries tried secret shoppers and customer surveys as sources of customer feedback. Find out why online reviews provided more valuable insight into their customer experience than they'd ever had before.
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More visibility

Monitoring your reviews in aggregate can help identify problem areas. With Trending Topics by ReviewTrackers, you can discover discover high-impact trends and patterns that define the guest experience.
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Stay ahead of the competition

A half-star rating improvement makes it 30 to 49 percent more likely a restaurant will sell out, according to a UC Berkeley study. That’s true for your competitors as well. ReviewTrackers’ Enterprise package provides data on your competitors’ reviews so you can see how you stack up.
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