Do you know that a one-star rating decrease on a review site can reduce your restaurant’s revenues by nearly 10 percent?
This demonstrates the kind of impact that food and restaurant review sites have today. That’s why we designed Review Trackers, an online review monitoring solution that helps you protect your reputation and stay on top of what customers are saying about your business.
A scalable, simple, fast, and easy-to-use Web application based on proprietary data collection technology, Review Trackers sends you timely notifications and review alerts, enabling you to respond to customer reviews, evaluate the performance of your multiple business locations, and deliver excellent customer support.
We built Review Trackers to serve the specific needs of restaurants, bars, cafes, and all other kinds and sizes of businesses in the food and beverage industry. You won’t ever have to waste time checking food and restaurant review sites – Review Trackers does the job for you!
How does Review Trackers work?
A software-as-a-service (SaaS) app, Review Trackers monitors the Web for customer reviews of all your business locations and collects these in one central place: the Web- and mobile-friendly Review Trackers dashboard. Using this dashboard, you can discover what is being said about your business, how many stars a customer gave you, and what you can do to make the next customer experience a better one.
Review Trackers gives you the ability to search and sort restaurant reviews by source website, business location, and date. The review monitoring app covers sites like TripAdvisor, Google+ Local, Citysearch, Yahoo! Local, Foursquare, Yellow Pages (YP.com), as well as niche-specific sites relevant to your business, such as OpenTable, Urbanspoon, GrubHub, Seamless, MenuPages, Restaurantica, and Dine.com.
Review Trackers notifies you by e-mail every time your business receives a new review. If you like, you can also choose to integrate the app with your own customer service help desk, such as ZenDesk.com, Desk.com, or UserVoice. To help you stay on top of everything, we’ll even send you a direct link that you can click to instantly write your response to a new review.
Spend no more time worrying about bad reviews and start making your diners and customers happy.
Photo credit: missmeng