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vitals reviews

A positive online presence for healthcare professionals is a must, which makes it critical to manage Vitals reviews.

Vitals.com features over 1 million doctors in its database along with 165,000 facilities. Consumers use Vitals to find information on a potential healthcare provider, and they rely on feedback from other users. In fact, 60 percent of consumers will choose a provider due to a strong online presence.

Vitals says it currently features over 9 million ratings and reviews, which makes it a definitive source for the healthcare community. Here’s how you can join Vitals and manage reviews.

Claiming Your Vitals Profile

1.Fill Out the Form

The signup page will ask you to complete a form. You’re required to fill out information such as your first and last name, the name of your practice or hospital, address, phone number, and an email address.

2. Update Your Profile

The essential information for your Vitals profile can be narrowed down to your name, address, and phone number. However, adding other specific information about you and your practice brings more credibility. Additional details you can put on your Vitals profile include:

  • Years of experience
  • Insurance types accepted
  • Languages spoken
  • Education
  • Specialties and expertise fields
  • Board certification

Vitals gathers data from multiple sources such as medical boards, hospitals, federal websites, and “third-party affiliates.” This means that the site can corroborate your updated information with the data from these primary sources.

Everything You Need to Know About Vitals Reviews

Vitals’ Review Policy

Users have a five-star rating system at their disposal when giving feedback to a doctor. In addition to an overall score, users can also give a rating across different categories such as:

  • Accurate Diagnosis
  • Promptness
  • Friendly Staff
  • Easy Appointments
  • Appropriate Follow-up

The Vitals review system will only let you submit one review for a doctor every month. This provides a more accurate picture of recent patient experiences with a doctor and prevents those with a grudge from spamming the profile page with inaccurate ratings and reviews.

In terms of text feedback, Vitals doesn’t edit any published comments or ratings from users. However, it does moderate each review so that racist, derogatory, and offensive comments don’t show up on review pages.

Anonymity is also provided to users when they give reviews. The main reason for this method is privacy, especially when it comes to medical issues. HIPAA privacy laws also have some weight on this issue.

Responding to Negative Vitals Reviews

Negative reviews are inevitable. Our research shows that patients are 34.7 percent more likely to leave reviews about their physician after a negative experience.

However, you still have an opportunity to change their sentiment by responding to their review in the right manner. Thank them for writing a review, and be informed of their issue when you write a response. If possible, try to redirect them to a department that can handle patient issues (if you have one).

vitals reviews

By settling these issues privately there’s also a possibility that the reviewer can change their review and come back for another appointment.

Tracking Reviews on Vitals and Other Sites

Keeping track of reviews on Vitals can be difficult, but looking for feedback across multiple review sites is even more time-consuming. You have to claim your practice’s profile on each site and monitor them frequently to ensure that you don’t miss any critical reviews.

However, there’s an easier option available. With review management software like ReviewTrackers, you can monitor and respond to every negative review from one dashboard. You can also use ReviewTrackers to find trends in reviews and discover new ways to increase your online reputation to attract more patients.

Migs Bassig

Migs is the Content Manager for ReviewTrackers. He's a creative writer who has helped numerous companies communicate more effectively online, and he loves sharing his local marketing knowledge to help brands and business succeed.

Discussion

  1. Linda Dempsey

    I would like to say what a wonderful doctor Clifford Baker, (an orthopedic pain management facilitator in Sun City Az.), is. He is very attentive and listens to his patients. He is very gentle and makes sure that all clients are treated with the utmost care. I have never, ever had cause to doubt his professionalism and skills. He is the kind of doctor that patients seek out, but rarely find.

    Reply
  2. WilmaP

    #Linda Dempsey. I don’t think that this is the right place to say such a wonderful things about your doctor. That is why there are sites like Vitals.com where you can comment and review the doctor who treated you.
    And for being anonymous on such sites is the right thing. Not everybody would like to discover what kind of problems or diseases they have. They just want to share their opinion and thought on a certain doctor who’s been treating them. I am quite sure that the doctors for whom the review was about will know exactly which patience wrote the review. The rest should be confidential and there is no reason not be.

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