Compare ReviewTrackers vs. SOCi for Agencies

How does ReviewTrackers compare to SOCi? To help you find the right online reputation management software platform for your agency, check out the comparison chart for key insights and up-to-date information on product features.

ReviewTrackers
SOCi 
Review monitoring
Review request – email
Review request – SMS
Survey customers
Review sites tracked
Option to add new sites to track
Review aggregation
Review change tracking
Custom review response with personalization (merge tags)
In-app review response
Trending keywords identification
Sentiment analysis
Review widget
Competitor analysis
White label capabilities
Local listing management
Local search rank checker
Google featured partner
Reputation scorecards
120+
Less than 30

What Agencies Love About ReviewTrackers

Sites We Monitor

Are your clients able to monitor the sites that really matter to them currently? ReviewTrackers monitors over 120 sites for reviews, and aggregates them in one convenient dashboard.

Survey Customers

ReviewTrackers microsurveys allows businesses to utilize personalized surveys via email, SMS, or QR code to ensure they are getting the feedback needed to create the experience that will keep customers coming back.

Plus, businesses can include third-party feedback solicitation alongside their microsurvey, and leverage our advanced natural language processing (NLP) technology to extract insights and trends from survey responses.

Agency Tools

ReviewTrackers offers agency specific tools to better manage customers, and help them grow their business. ReveiwTrackers offers tools like:

Partner Scorecards

Sell ReviewTrackers by building your clients a Reputation Scorecard to provide a snapshot of their current online reputation.

Manage progress over time and coach your clients towards building a better online reputation to acquire and retain their customers. Plus, generate more leads to your business through ReviewTrackers’ custom scorecard landing pages.

Multi-Tenant Account Structure

Top-down management tools to provide each end user a custom reputation management experience.
Multi-tenant account structure enables your agency to manage clients better and deliver results.

Risk Management Tools

Keep tabs on your clients success, and identify flight-risk clients through score trends dashboards.
Quickly visualize account behavior to understand which of your clients are engaged and are actively maintaining their online reputation.

 

 

Popular Comparisons

See how ReviewTrackers stacks up vs. SOCi:

“ReviewTrackers ROCKS”

“Since working with ReviewTrackers, we’ve seen our response rates improve by 75%. We are also able to manage our reviews from one dashboard.”

Mary A.G2 review