July 21, 2020

How Reputation Management Services Increase An Agency’s Value

a graphic of the customer funnel idea

Offering clients reputation management services to improve their online presence, increase local SEO ranking, and ultimately drive more revenue sounds simple, but displaying the true need for a reputation management service can actually be difficult and time consuming.

ReviewTrackers’ suite of partner tools can effectively show the value of these services through multiple features. Multi-Tenant Accounts allow for efficient organizational structure and straightforward client profile management while Reputation Scorecards deliver a snapshot view of a business’s current online reputation. The combined value of these partner tools allows for agencies to build their book of business while providing the best possible reputation management services for their clients.


Multi-Tenant Accounts

With Multi-Tenant Accounts agencies can organize client data for more streamlined management. Through the ability to onboard different clients on different packages, along with the option for unique billing, your agency can spend more time focusing on client growth and less time on mundane administrative work. This allows agencies to create client-specific strategies that deliver successful results.

a tree diagram showing off the multiple tenant account reputation management service from reviewtrackers

The key highlights of the Multi-Tenant Account structure includes:

  • Individualized billing to meet each clients unique needs
  • Frictionless and organized tool usage
  • SMS credits for all brands
  • Account based admin access
  • Different plans to different brands

Reputation Scorecards

With Reputation Scorecards, your agency can further increase its value by effectively showing the immediate need for reputation management services. Specifically, Reputation Scorecards highlight key aspects of a business’s current online reputation, such as customer feedback and local SEO rankings, to help build insight-driven strategies that improve the customer experience. Key outputs include:

  • Average Rating
  • Response Rate
  • Response Time
  • Positive Review Highlights
  • Reviews Requiring Attention
  • Trending Review Keywords
  • Comparison of Current and Past Performance

an example of a hospitality card from ReviewTrackers offerings of reputation management services for agencies

Acquire More Leads with Scorecard Landing Pages

Scorecards are a powerful way to incite curiosity from prospects, and automating the process by leveraging scorecard landing pages can be an impactful way to fill the sales funnel. We provide two options to automate scorecard delivery to prospects.

Option 1: Create A Landing Page via ReviewTrackers

Within the ReviewTrackers platform, agencies have the ability to create their own landing page, including their logo and contact information for an additional level of personalization. The page will collect the lead’s name, phone number, email address, and business location, which is used to automatically create and deliver the scorecard to the potential client.

ReviewTrackers will then track all leads generated from the landing page making it easy for agencies to quickly engage with a high-quality lead.

a potential landing page for an agency providing reputation management services

Option 2: Create A Landing Page with Existing Tools

By leveraging existing business tools, such as marketing automation platforms or CRM systems, agencies can fully customize their own scorecard landing pages to fit into their existing processes, capture hot leads, and automate the delivery of Reputation Scorecards.

ReviewTrackers will also track leads generated from the custom landing page.

a mockup of the demo landing page for an agency providing reputation management services

The ReviewTrackers Difference

Reputation scorecards and Multi-Tenant Accounts are just some of the ways that a ReviewTrackers partnership provides immense value to agencies of all sizes. Multi-Tenant Accounts will make managing your growing clientele simpler than ever, and Scorecard Landing Pages will revolutionize the way your agency presents the need for reputation management services. Clients also benefit from ReviewTrackers’ world-class reputation management and insights solution in the following ways:

  • Reputation Management: Aggregate and manage business reviews from 100+ review sites to improve brand reputation, acquire and retain more customers, and ensure loyalty.
  • Customer Experience Analytics: Understand the voice of the customer to improve experiences and create a seamless buyer journey.
  • Boost Local SEO: Cultivate an online presence by requesting, responding, and amplifying reviews to drive more exposure and revenue.
  • Competitive Data and Insights: Actionable insights enable clients to beat the competition, increase revenue, and garner raving fans.

ReviewTrackers helps agencies grow and enable client growth with innovative reputation management services and the richest review insight solutions to drive revenue and increase customer satisfaction today.

Agencies can learn more about Reputation Scorecard landing pages and Multi-Tenant accounts by scheduling a demo with ReviewTrackers.

Schedule A Demo

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