Centralize all reviews, from all your locations, in one place. ReviewTrackers makes review monitoring simple and easy.

Start listening. Analyze feedback. Build a reputation.

Your brand is consumer feedback.

Consumers are talking about your brand, sharing their experiences on hundreds of review websites and social media. A better brand starts by listening to feedback.

Successful Review Monitoring is:

Trusted Alerts and Reports

Receive notifications when your customers provide feedback and leave reviews. Dive into our advanced reports that are loaded with data, strong visual charts, and customizable views to help you measure your feedback and reputation.

Scalable and Comprehensive

ReviewTrackers can manage feedback ranging from 1 location to over 20,000 locations. By monitoring online reviews sites like Google, Facebook and 90+ others, users are alerted of new reviews so you can respond, and act, in time.

Visibility, On The Go

With so many avenues for online feedback, it can difficult to identify overall trends and easy to miss negative comments that could damage your brand reputation. The ReviewTrackers mobile app, for iOS and Android, ensures you have visibility when you need it.

 
 
Gabrielle Griffin

ReviewTrackers provides us with a more accurate view of our locations through the eyes of customers than we’ve ever had. For a company like U.S. Bank to keep a pulse on reviews for all of our locations, we have to have one place, and ReviewTrackers is that place.

Gabrielle Griffin
Testimonial

ReviewTrackers Saves Time

We wanted to prove just how much time it takes to monitor online reviews at scale. So, we set up an experiment, and manually tracked CarMax reviews across 51 Southwest CarMax locations from just 10 different review sites.

  • The first week, it took 17 hours to aggregate all current and historical reviews  into an Excel spreadsheet.
  • In order to track new online reviews from just 10 websites, it took 5 hours each  week. We audited new reviews, the total amount of new reviews, ratings of new  review from each site, the average rating, as well as writing basic replies to these  reviewers.
  • All told, we spent 37 hours collecting reviews…. and didn’t have chance to  analyze trends within the reviews. It just took too much time.
Summary: For an enterprise to track reviews from 51 locations, using ReviewTrackers will save 37 hours per month.
 
 

With all that saved time, show you care.

Respond.

For most businesses, uncovering a recurring issue means the damage has already been done. Just one negative review can severely inhibit your ability to do business – especially if the customer’s concerns go unanswered. Responding to the negative review shows prospective customers you care about their feedback.

Positive reviews can drive revenue.

This makes being able to monitor customer feedback – and also respond to it appropriately – integral to your success as a business.

It’s never been easier to monitor your online reviews.

ReviewTrackers Review Monitoring solution makes it easy to get started. You can even start getting new alerts in just a few minutes.

Get the feedback-based analytics platform that helps enterprises monitor online reviews, uncover real-time business insights and create the best customer experiences.
 

Start your free two-week trial

Negative Review Alerts

Receive email alerts when customers rate you low so you can follow-up directly, and work to improve your brand reputation.

NPS Reporting

ReviewTrackers benchmarks your Net Promoter Score over time so you can evaluate your improvement and customer service.

Monthly Performance Reporting

ReviewTrackers reporting suite offers high-level and detailed reporting. Customize your auto-delivery of weekly or monthly reports.

 
More than 10 business locations? Get started with a demo.