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Product Updates

Introducing the ReviewTrackers Customer Community

March 31, 2020

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Community is more important than ever in today’s climate. Everyone is facing unique challenges, and no one should go through times of crisis alone. To help us stay connected and supportive of each other, we’re introducing the ReviewTrackers Customer Community on LinkedIn as a place for us to come together and share how we’re charting a new path in these volatile times.

The purpose of this group is to create a common place for our customers to talk, share, ask questions, and learn from each other. Beyond just the circumstances of today, this community group will be a place to dive into topics around:

  • Digital marketing
  • Local SEO
  • Improving your star rating and negative reviews
  • Asking for reviews
  • Using Yelp, Facebook, Google my Business, etc.
  • And so much more!

Request to join the ReviewTrackers Customer Community Group

Please invite your team members to join our group. We’re always looking to have others contribute to the conversation, share their experiences, and have productive discussions around the circumstances of today and beyond as we evolve our businesses.

Customer Community FAQs

Do I need a LinkedIn account to join?

Yes, this is reserved for LinkedIn members only. We chose a platform that most people use for professional purposes.

How do I join?

  1. Login to LinkedIn
  2. Open this link
  3. Request to join group
  4. Bookmark it for later!

How do I navigate back to the group?

  1. Open LinkedIn
  2. Navigate to “Groups” on the left-hand sidebar
    an image of the linkedin sidebar highlighting the groups section
  3. Open “Groups” to see all groups, and click on ReviewTrackers Customer Community

an image of the linkedin community group page

Can anyone join this group?

This community group is reserved for ReviewTrackers customers only. We encourage inviting people to join from your company or team, but please do not invite outside individuals.

Can I join at any time?

Yes, as long as you’re a customer you can join the group at any time.

What can I share in the group?

We encourage ALL topics about digital marketing and business growth and development. This forum is not exclusive to ReviewTrackers knowledge and questions, but you’re welcome to ask questions about these things, too. We just ask that all posts follow community group guidelines: Please keep conversations polite and civil. There is a zero-tolerance policy for bullying, rude behavior, and offensive language.

Will posts ever be deleted?

We will try to keep everything archived in the group. Posts and members may be deleted without warning if they do not comply with the community guidelines.

Can I share my products/services with members in this group?

Please do not promote or solicit any products or services. Do not cold contact, mass email, or connect with individuals outside of this group without asking permission first. We encourage asking questions and getting feedback from the community but please do not use this as a sales platform.

Can I get support help in this group?

You can ask support questions, but note that our support team is not actively involved in this channel. Please contact your Customer Success Manager or email [email protected] as a best way to have any support issues investigated.

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