ReviewTrackers Joins InMoment. Developing Social and Brand Reputation. Learn more
How do customers perceive your brand?
Use reviews to understand the underlying sentiment behind customer experiences with your brand and avoid major reputational risk.
The most important review factors are: 1) Star Rating, 2) Legitimacy, 3) Recency, 4) Sentiment, 5) Quantity. via Brightlocal
When enterprise locations reply to at least 32% of reviews they achieve 80% higher conversion rates than businesses that reply to 10% of reviews.via Uberall
Only 48% of consumers would consider a business with fewer than 4 stars.via Brightlocal
Customer success stories
First-hand experiences from industry leaders and what you can learn and apply from them.