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How to Claim Your Business on Insider Pages

Why Claim Your Business on TripAdvisor?

TripAdvisor is a great platform for hotels, accommodations, restaurants, and other travel-related businesses to connect with customers.

The site attracts 490 million unique monthly visitors on average, and features over 730 million reviews and opinions covering approximately 8.1 million accommodations, airlines, experiences, and restaurants.

Claiming your business on TripAdvisor allows you to capitalize on the popular website’s traffic. Claiming your TripAdvisor business listing also lets you generate unique opportunities to build your brand and grow your business.

According to research:

  • TripAdvisor ranks ahead of personal recommendations, tourist board websites, and guidebooks as the most trusted source for travel planning.
  • 83 percent of consumers say TripAdvisor reviews make them feel more confident in their travel decisions.
  • Meanwhile, 96 percent of hotel and hospitality brands worldwide say that TripAdvisor reviews are influential in generating bookings.

How to Add or Claim Your Business on TripAdvisor

There are a couple of ways to put your business on TripAdvisor. You can either claim an already existing listing or create a new one for yourself.

Often, a business will already be listed on the site because TripAdvisor’s community of users can initiate the creation of a listing by simply reviewing a business. You can check if the business is already listed by visiting

If your business appears in the search results, it means your listing or TripAdvisor page already exists. To claim, click on your business name and click the “Claim Your Business” option to sign up for TripAdvisor’s Management Center.

If your search doesn’t produce a result associated with your business, you can start the process of creating a new listing by visiting

On this page, you have to choose your business type from one of three categories: Hotels/Accommodations, Restaurants, or Attractions.

Add a Business on TripAdvisor

The process for adding your business and creating a listing on TripAdvisor is pretty straightforward, regardless of whether you’re representing a hotel/accommodation, a restaurant, or an attraction. The differences lie in the details required in your application.

Step 1: Fill out a form that asks basic information about you. Make sure that this information is correct and updated because TripAdvisor will send a message to the email address listed here when the business listing is published.

Text fields include: your full name, your email address, and your role in the business.

Step 2: Fill out information about the business, including: official business name, country, and address information.

Step 3: Pin your business’ location on a map. TripAdvisor recommends you drop the marker as close as possible to the entrance of the business. If it doesn’t have an entrance, drop the marker at its “geographic center.” Businesses that deal primarily in tours should drop the marker at the tour’s starting location.

Step 4: Add the company’s website and phone number. TripAdvisor uses this information to verify the business information in the previous step so make sure that all of the information entered above is correct and up-to-date.

Step 5: Enter your property details. This can differ depending on the business type, but TripAdvisor uses this information to ensure that the listing is categorized correctly and includes as much relevant information as possible.

If you represent a hotel or accommodation, provide information on:

  • Total number of rooms
  • Price range
  • Minimum stay requirements
  • If you have on-site staff and security
  • Details on front desk staffing
  • If bathrooms are en suite
  • Included amenities

If you represent a restaurant, provide information on:

  • Cuisine type
  • Pricing
  • Other special features

If you represent an attraction-related business, provide information on:

  • Length of visit
  • Pricing information
  • Amenities

Step 6: Add a property description. This short entry should help users learn more about the business. It must be written in the local language, and it shouldn’t contain HTML code, contact information, or text in all caps.

Step 7: Upload your business profile photo. This image will be displayed on the listing and serves as the first impression for users.

TripAdvisor guidelines state the photo should be in a JPG or GIF file format and have a maximum file size of 100 KB. The image shouldn’t contain borders or logos.

Step 8: Submit the application. Verify that you are a representative of the business by clicking on the box at the bottom of the form. Then click the “Submit” button to send the application.

TripAdvisor editors will then verify the details and send you an email to confirm that the “property meets the guidelines for the business type” you selected at the beginning of the application. This part of the process takes about five business days to complete.

Successfully adding or claiming your business gives you access to TripAdvisor’s Management Center, where you can update your business information, manage and respond to TripAdvisor reviews, answer users’ questions, and upload photos and videos. (Management Center can also be accessed using the TripAdvisor owner app.)

Accommodations and restaurants can also boost their page or listing performance on the site with additional TripAdvisor advertising tools that are available for a fee.

You can also use a review management software to build your business reputation on TripAdvisor. With ReviewTrackers, you can monitor what your customers are saying on TripAdvisor, respond to their reviews, and create campaigns that make your TripAdvisor page stand out — all from a single dashboard.

Migs Bassig

Migs is the Content Manager for ReviewTrackers. He's a creative writer who has helped numerous companies communicate more effectively online, and he loves sharing his local marketing knowledge to help brands and business succeed.


  1. Silvana Franze

    I have been told by Destination NSW, at one of their Tourism seminars, to claim my page on Trip Advisor.

    I have searched for my business name on the Trip Advisor for Business site, but it does not appear. What do I need to do first to get this under way?

    kind regards
    Silvana Franze

    • Sandile Nzuza

      I have check my business on tripadvisor but I can’t find it what do I need to do to appear.

  2. Emmanuel Kibanga

    I have searched my business name on the trip advisor but its not appear, what do I need to do first?

  3. Vilmar

    hi I´ve just listed my business on Get Listed New, do I need to wait for it to be approved in order of being able to créate a business profile ?

  4. Hendra Prayoga

    I thought i have listed from the last register and success but when i search the name it is look doesn’t match on the listing.

  5. den

    I would like to cliam my business name for my travels guests reviews to my page in tripadvisor but I can do so how can I do

    • Jacklucky

      I think im almost die trying add my business on tripadvisor nobody help me googel campany service are very very good i have problem with googel they help me fully but tripadvisor company service is not good as googel service


    how can we register trip adviser

  7. excursion cairo day tour

    how to get listed on trip adviser as I’m just local tour guide can offer tours all over Egypt , but I dont have tour company , it is possible ?

  8. Nicole Burns

    Great. Thank you very much for such a detailed step by step guide. I finished setting up my shop’s profile and now the real work can start. Are there any tips on advertising my profile? Thanks in advance.

  9. Mrs Margaret Baiketsi


    I thought I was done with listing Keeme-Nao Hotel with TripAdvisor platform.To my surprise I can not login to access the Hotel page nor see it listed. Kindly help and guide me on the process of login.

  10. Cynthia Widawski

    How do I add my holistic business to Trip Advisor. I would like it listed under Classes & Workshops. I also offer Reiki and other Energy modalities

  11. Nidup Dorji

    How do I list my travel agency business in Trip Advisor, I have tried it so many times but no reply? How do I know it works? Please help! Thank you very much for reply. Appreciate your kindness. Nidup Dorji

  12. Khamis Zamir

    I was add my restaurant in tripAdvisor but come message for give 5 day for approved.
    But up to now not in the list

  13. deepak sharma


    my staff who handled the TripAdvisor page has left and did not leave us with the password etc etc and now we are unable to manage the page..

    do you suggest we delete and start s new page or can you help us get into the management of the page

    our hotel is called Nana’s Inn located in Kuala Lumpur..

    please assist

    deepak sharma

  14. KO YE

    Dear Sir/ Madam
    I would like to claim my listing.
    I put my phone without counrty code while I m doing registration. Then i cant verify my listing.
    Please give me advise to try another method.
    Thank you!

    • KO YE

      I mean in tripadviser

  15. Megan Bladin

    Thank you, I have just been looking for information approximately this subject for ages and yours is the best I’ve came upon till now. But, what concerning the conclusion? Are you positive about the source?

  16. sarah dushmanfana

    I opened your link TripAdvisor for Business page but the page opened was not the same as your guideline

  17. Rashmee Sinha


    We have taken over an existing homestay in coorg and done re branding. Old numbers for verification does not exist and we are not able to change rates or reply to any views. Can you please help.

  18. Yudi darmika

    Could you advise please, I have tried couple time to be listed on tripadvisor for attraction but it was failed.

  19. hajar

    how i want to register as travel agency ?

  20. Shyamika Chathuranga

    Hi I have tried many times but tripadvisor not list our business “dilra tour” ,
    I have seen lots of travel agents are listed in tripadvisor, and wonder why they do not allow for us only

  21. anna

    do we have to pay some contributions being a member of tripadvisor?

    • Migs Bassig

      Hi Anna,

      No you don’t. All you have to do is claim your business listing, which costs nothing. Hope this helps!

  22. Motlatsi Elias Tsiane

    Hello am Elias from Lesotho and I have been doing shuttle taxi services around Lesotho and South Africa for almost 4years, what do I need to be the member or to advertise in this group

  23. Megan Nguyen

    Hello! I need help. I can’t seem to claim the business i manage. I’m not sure how it was set up before, but the phone number verification doesn’t work because it doesn’t look like it was originally set up with one. Is there someone I can directly email to help with this situation?

    Thanks so much!

  24. Annabel

    Hi, There is a change in my hotel name and we are a new entity. However, the name of the hotel is changed in Trip Advisor, but the reviews of the previous property listed in the same address is also visible which is letting down my positive feedback percentage. Can you please advise how to make the required changes.

  25. Silmy sally

    I tried many times to add my business in listing tripadvisor. But it is not working. It says ok. But if I try in listed. Nothing. What I want to do. .can you help me please.

  26. Zedo

    I have tried many times but can’t list my business on tripadvisor. anyone who is willing to help me with it?

  27. Hamid

    I registered my guesthouse on tripadvisor about 10 days ago , but I haven’t received any confirmation or email from the company yet.
    How many days does it take long?

  28. John Nnko

    Hi, I tried to list my business in trip advisor listing, but seems not working, I follow all steps, but still not working.
    What can I do.

  29. Inoka

    Hello, I need to register my travel agency in tripadvisor.
    Can you please let me know the procedure?

    Thank you

  30. Jan

    my tour company would come under ‘Thins To Do’ section that is mentioned in the Guidelines – but there are only 4 sectors under which to list – and ‘Things To Do’ is not one of them. ie hotel / accommodation, vacation rental, restaurant, or attraction.

  31. dean

    I’v listed my business on Tripadvisor. Several people have visited and made comments on my service. However, I’m not able to find my business on the Business Claim List. I want to make some changes on the business rate and set it up where people can book it online. What do I need to do to find my business and manage it?