Reviews impact your business
Online reviews have a direct impact on your bottom line. Online reviews have a direct impact on your bottom line. According to research studies, 88% read reviews to determine the quality of a local business. And 4 in 5 consumers will reverse a purchase decision after reading a negative review. That’s why we created ReviewTrackers: to help you improve your reviews, ratings, and reputation.
Here’s How It Works
One-stop review dashboard.No need to visit review sites one by one. With ReviewTrackers, all your review data can be accessed and managed in one place, making it simple and easy to monitor your reviews, interpret customer feedback, and build your reputation. We also send notifications of new reviews straight to your inbox. Try it for free today!
Multiple-location monitoring across multiple review sites. ReviewTrackers empowers you to listen and respond to what customers are saying online – across all major review sites, including Google, TripAdvisor, Facebook, Foursquare, and 50+ more. Multiple business locations? No problem. ReviewTrackers offers enterprise-level features to meet the needs of some of today’s biggest brands, retailers, franchises, and organizations with hundreds or thousands of locations.
Powerful reporting and analytics. Understand customers – and your business – better. How are you performing? Where are people talking about you? What do customers really think? All this information and more available at a glance. With ReviewTrackers, you can also effortlessly search, sort, and analyze reviews and ratings to evaluate your performance and make intelligent data-driven decisions that enhance the customer experience.
Workflow management and multi-user collaboration.Behind every 5-star reputation is a team effort. Grant multiple levels of access to different users and share your review data to all concerned stakeholders, departments, and managers. You can also respond directly to reviews or assign the task to a staff member. Talking about your business reputation in your next team meeting? Save prep time with ReviewTrackers’ customizable review notifications and downloadable PDF & Excel reports.
Feedback and review request tools.Improve your reputation with a click of a button. Based on the Net Promoter Score & System (NPS), ReviewTrackers’ Feedback and Review Request tool makes the process of requesting customer feedback easier than ever. It intelligently filters feedback so that negative experiences are shared internally, while customers who provide positive feedback share their experiences on online review sites. Got a new five-star review? Show it off to your fans and followers with social media sharing options for Facebook and Twitter.
Excellent customer support.ReviewTrackers is dedicated to helping you improve your reviews. If you have a question or run into a snag, write us an e-mail or call us at (866) 854-7670. We have support rock stars from our team ready to respond to you ASAP.
Find out what people are saying
about your business. Start managing your online reviews today.