Overview
Brands pour massive resources into advertising and marketing campaigns, yet many overlook one of the most powerful (and cost-effective) growth drivers: online reputation management. Today, nearly every customer journey starts with online research, and peer reviews are the most influential factor in their decision-making. Despite this, businesses often neglect reputation as a strategic tool to attract new customers without increasing marketing spend.
In this webinar, we’ll show you how top brands like Specsavers, Yo-Chi, Betty’s Burgers, BurgerFuel, Warner Bros. Studio Tour Tokyo, Resorts World Sentosa and more have successfully leveraged online reviews to achieve:
Improved location visibility & search performance – Discover a proven framework for managing reviews and increasing brand presence.
More foot traffic & revenue growth – Learn how reputation management can drive a 92% increase in store traffic and a significant boost in revenue.
Competitive advantage through deep insights – Use data-driven strategies to maximize customer value and stay ahead of the competition.
15 May 2025
1pm AEST
3pm NZST
11am SGT
Presenters

Scott Hobson
Reputation Management Lead, Asia-Pacific, InMoment