Calculate potential new revenue for your brand if responding to customer reviews and resolving complaints is implemented with ReviewTrackers.

Customer Retention Revenue Calculator

Calculate your potential increase in revenue when you implement an effective online review management strategy.

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in new revenue you can potentially bring in from retained customers.
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Are you leaving revenue on the table?!

  • On average, 1 negative review is seen by 30 people. 33% of people who leave a negative review will update or delete a review if responded to and issue is resolved.

  • Every third customer who receives a response to their complaint reformulates their review into a positive one. 34% completely withdraw their complaint (Harvard Business)

  • 52 percent of consumers said a bad customer service interaction convinced them to tell others not to buy those specific products or services (Dimensional Research)