What is ReviewTrackers?
ReviewTrackers, an enterprise-level review monitoring and reputation management software platform, provides the technology and data that businesses need to manage, respond to, analyze, and collect online reviews and customer feedback across all major review sites.
ReviewTrackers empowers your business with powerful, easy-to-use software to help you leverage review data, interpret customer insights, build brand reputation, improve market vision, and maximize performance where it counts.
Founded in 2012 by digital marketer Chris Campbell, ReviewTrackers is an award-winning software company that provides data and technology for tens of thousands businesses looking to monitor their reviews, manage their business reputation, and understand their customers. The company is headquartered in Chicago and currently employs 40+ full-time staff.
In 2012, ReviewTrackers was named SMB Future Digital Marketing Star by BIA/Kelsey and one of the top 20 companies in Start-Up Chile.
In 2013, ReviewTrackers was named SXSW Accelerator Innovative Web Technologies finalist. The company also gained entry into the prestigious Gener8tor accelerator program.
In 2014, ReviewTrackers raised a $2 million funding round from a group of premier Midwest investors.
In 2016, ReviewTrackers raised $4 million more in growth capital, bringing the company to $6.1 million in total financing.
Features of ReviewTrackers’ SaaS platform include customizable review notifications, a centralized monitoring and management dashboard, powerful reporting and analytics, and simplified multi-user collaboration and workflow management.
The integrated Net Promoter Score-based Feedback and Review Request tool makes the process of collecting customer feedback and generating new reviews more efficient than ever, while Trending Topics reveals consumer sentiment data and unlocks actionable customer insights through advanced natural language processing and machine learning technology.
ReviewTrackers continues to grow, with focus on developing scalable technology solutions and innovations that respond to the needs of multi-location businesses and enterprise clients across key markets in the U.S.