What Our Customers Are Saying
More than 40,000 businesses use ReviewTrackers to track, manage, analyze, and respond to their online reviews.
How to Respond to Positive Reviews
Responding to a positive review means seizing an opportunity to celebrate your loyal customers. Not responding means you're missing out.
How to Respond to Negative Reviews
A one-star rating can drive away your potential customers and cost you in sales. Responding helps minimize any negative impact the review may have and improves your customer experience.
3 things you probably didn’t know about online reviews.
Majority of today’s consumers consider reviews as trustworthy as personal recommendations made by friends and family.
Trends in restaurant reviews.
How are diners interacting with online restaurant reviews? Take a closer look at how digital platforms are making an impact on guest experiences and restaurant-goers’ behavior.
Big Data at Major League Baseball Stadiums.
In our first-ever Voice of the Fan report, we analyzed 130,000 online reviews and ranked America’s top baseball stadiums, based on food, beer, fan experience, and family-friendliness.
ReviewTrackers Finds Your Customers’ Voice.
ReviewTrackers' award-winning platform helps brands manage customers reviews across 100+ review sites and innovate based on customer feedback.
Patient reviews drive innovation at Nicklaus Children’s Hospital.
Learn how this provider is using ReviewTrackers to manage patient feedback and improve care and experience delivered by its hospital, physicians, and outpatient services.
Hwy 55 is building a 5-star reputation on Google.
Online reviews and prompt review responses have helped this restaurant franchise amplify its presence in Google local search results.
How American Family Insurance Builds Customer Trust.
Reviews serve as a leading source of insight for American Family Insurance, helping the company — from the C-suite to its agents — build customer trust and deliver 5-star experiences.
Automation helps Ziebart get 262% more reviews.
App integrations have helped automotive aftermarket service provider Ziebart increase its monthly total of online reviews by a staggering 262 percent.