Managed Services from ReviewTrackers

Enterprises hire ReviewTrackers to handle day-to-day care of their online reviews, provide full-scale reporting, and manage their local listings.

Full-service review management includes:

  • Award-winning team to handle your review responses. Response using brand-approved templates within 24 hours for reviews posted during business hours.
  • Integration with customer service. Workflows to send customer service issues to your stakeholders in social media, customer success, and leadership.
  • Enterprise-level custom reporting. Customizable monthly reporting to highlight customer experience trends at the local, region, and brand level.
  • Local search optimization. Accurate online listings (NAP) corrected and maintained through ReviewTrackers’ partnership with Moz Local Listings.

First-in-Class Review Technology

ReviewTrackers brings 5+ years of expertise to your reviews. Our technology and partnerships with major review sites allow us to monitor over 100 review sites across all industries. With 99.999% uptime, your review data is in trusted hands.

First-in-Class Review Technology

Award-Winning Staff + Rapid Response

ReviewTrackers’ award-winning support team oversees your reviews. A dedicated account manager answers negative reviews quickly, responds with brand-approved templates, and routes all customer issues to the correct parties at your business for follow up.

Award-Winning Staff + Rapid Response

Custom Reporting + Analysis

ReviewTrackers offers data-rich monthly reports emailed directly to you to highlight trends in reviews and spot recurring customer experience issues. Our reports provide insights on the local, regional, and brand level and can be customized to fit any enterprise need.

Custom Reporting + Analysis

Local Expertise + Listings Management

ReviewTrackers knows local. We claim, manage, and audit online listings for every location of your business. We partner with SEO leaders Moz to ensure your business’s information (NAP) appears accurately across hundreds of online listings.

Local Expertise + Listings Management

*White-glove review management services by ReviewTrackers starts at a minimum commitment of $10,000 annually.

Sign up for a free demo of ReviewTrackers today