Innovate based on customer feedback
Attract more customers
When choosing a new insurance agent, 61.7 percent of customers said reviews are influential or highly influential.
Take control of your reputation
4 out of 10 insurance customers read and base their buying decisions on online reviews.
Improve your star rating
Asking for reviews results in higher star ratings (4.3 stars) than organic reviews (3.9 stars).
my biggest, ”Aha! This is going to make it easier for me.”
Engage with customers where it matters
Our annual online review and local search survey found that 61.7 percent of consumers rated reviews as one of the most influential factors when choosing a local insurance agent. Consumers actually said that online reviews for insurance agents were more important than for restaurants or local banks.