ReviewTrackers provides solutions for leading service franchises like Chem-Dry, The Maids, and PACK & SEND.
We help service companies take control of their online reputation, improve their star rating, and drive more revenue.
- Review monitoring. See all reviews from one place. Never miss what your customers are saying.
- CX insights. Our algorithm analyzes the most common keywords in each of your service locations’ online reviews and flags negative and positive issues.
- Improved SEO visibility. Better reviews means better online visibility. SEO leaders Moz rank reviews as one of the most important factors for local SEO.
Trusted by 40,000 businesses
Get more “word-of-mouth” referrals
Today, word-of-mouth comes in the form of online reviews. 4 in 5 consumers read online reviews before making a purchase decision, according to YouGov. And 94 percent of consumers have been convinced to avoid a business based on negative reviews. Get more reviews, and you’ll get more revenue.
Know how you measure up
The average service company has a 4.51 star rating. Use our competitive analysis leaderboard to see how your locations compare against any competition within 2 miles.
Stay on top of reviews
Get alerts anytime a new review is posted. Tag co-workers to make sure a review is responded to and all customer service issues are addressed.
More reviews on the sites that matter most
ReviewTrackers brings together online reviews from dozens of service-industry review sites like HomeAdvisor, Lawyers.com, and Houzz, as well as major review sites like Google and Facebook. See the full list of sites we monitor.
Respond to reviews faster
53 percent of customers expect businesses to respond to their reviews in seven days or less. ReviewTrackers gives franchisees the opportunity to easily respond to local customers’ reviews to meet customer expectations and build loyalty.