Recent Mentions


  • Templafy
    4 of the worst things about being a Brand Manager
    Responding To Reviews: A Little Time, A Lot To Gain
  • Do It Internet Marketing
    Local SEO is Dying. Here’s 14 Ways to Resurrect It
  • FlairTales
    The Art of Social Listening in the Business World
  • NowArticles
    The Impact Of Local Directories In Promoting Your Online Business
  • Kissmetrics
    7 Social Media Trends to Watch and Capitalize On in 2018
  • Smart Insights
    How Online Reviews Affect Local SEO
  • Help for Startup
    How to Handle Bad Reviews
  • Stimul Hosting
    5 Ways to Track Business Reputation Online Like a Pro
  • SEO Expert Brad
    Thinking of Buying Yelp, Amazon, or Google Reviews? Consider the Legal Risks
  • Bootstrap Business
    The Credentials You Want Under Your E-Commerce Belt
  • G2 Crowd
    Best Online Reputation Management Software in 2018
  • CallSource
    4 Easy Steps to Effectively Respond to Negative Reviews
  • Business Fundas
    Why Your Small Business Needs CRM
  • JotForm
    How to turn haters into fans and fans into brand ambassadors
  • Stadium Journey
    Ranking MLB and NCAA Football Stadiums by Fan Sentiment
  • G2 Crowd
    How to Handle Negative Reviews: 7 Tactics to Turn Negative Reviews into Positives
  • IDMD
    How Important are Online Reviews?
  • Buzztime
    More Guests, Bigger Checks: Make it Happen in 2018 with 5 New Year’s Resolutions
  • Entrepreneurial Chef
    A Locally-Sourced Marketing Strategy


  • Shop Owner Mag
    Will A Few Unhappy Customers Kill Your Chances Of Selling Your Shop For Top Dollar?
    Tipping may actually improve customer satisfaction
  • Medium
    How To Make Use Of Reviews To Dominate Local Search Results
  • WebSolutions
    Is Your Website Optimized for These 3 Key Search Types?
  • Daily Mail
    Tipping your server DOES work: Expert reveals it improves service and boosts customer satisfaction
  • TIME Magazine
    How the War on Tipping Is Bad for Customers
  • Built in Chicago
    Office envy: The 10 coolest Chicago tech offices we saw in 2017
  • Quartz
    Definitive proof that tipping makes customers happy
  • Brighter Business
    Managing your business’s reputation online
  • Search Engine Journal
    23 Facts You Should Know About Online Reviews
  • Toast Blog
    4 Distinct Restaurant Themes (And What Customers Think of Them)
    Top Customer Experience Strategy Resources
  • Chicago Tribune
    How the war on tipping harms customers
  • The Conversation
    How the war on tipping harms customers
  • Beyond Billables
    5 Quick Tips to Improve your Personal Brand
  • Authorized Reviews
    How Online Reviews Affect Local Businesses
  • Digital Vidya
    Social Listening for Online Businesses | Best Practices & Tools
  • Entrepreneurial Chef
    Using Customer Feedback to Improve Guest Experience
    Ranking MLB Stadiums by Fan Sentiment
  • Digital Journal
    New Study Reveals Big Ten is Most Spirited Conference in NCAA Football
  • CustomerThink
    Customer Service vs. Customer Experience: Do You Really Understand the Difference?
  • PR Newswire
    New Study Reveals Big Ten is Most Spirited Conference in NCAA Football
  • MarketWatch
    5 common Facebook blunders that can damage your brand
  • MarketWatch
    5 common Facebook blunders that can damage your brand
  • SEO Land
    How Online Reviews Affect Local SEO
  • Shep Hyken
    Why Online Reviews Are Important for Customer Engagement
  • iMarks Digital Solutions
    The Most Outstanding 15 Local SEO Tools To Improve Your Ranking
  • Centerstate Bank
    Why Reviews About Your Bank Matter
  • Built in Chicago
    5 Chicago tech events worth shifting your schedule for
  • Home CIC
    5 Simple Tips for Your Small Business Facebook Page
  • Virgin
    How can a brand overcome a bad online reputation?
  • Deductr
    What NOT to Do on Your Facebook Small-Business Page
  • Fieldboom
    Using A Customer Journey Map To Increase Sales (Includes Template)
  • BizCastHQ
    Nothing Is As Important As Working Hard
  • Mention
    Hospital Marketing: Reputation Management for Doctors & Hospitals
  • Online Sales Guide Tips
    Naked Marketing: Reviews Show The Emperor’s Clothes
  • Archery Trade Association
    Why (and How) You Should Respond to Customer Reviews
  • Dentistry IQ
    The make-or-break world of dental reviews
    50+ Restaurant Industry Stats for Restaurant Owners in 2017
  • Martech Exec
    Facebook Posts vs. Tweets vs. Online Reviews: Guess Which of These Have a Longer Shelf Life
  • FranSocial
    4 New Local Search Findings to Help Shape Your Franchise’s Local SEO Strategy
  • AdWeek
    4 Ways You Can Leverage Your Social Media Reviews
  • Dan Hoff Marketing
    When and Where Consumers Use Search Engines to Find Local Businesses
  • Black Fin
    What We Learned From Mr. Mustache On Becoming the Leader in Google Review Generation For Your Niche
  • Lilach Bullock
    The Art of Hyperlocal Marketing that Yields Results
  • Blogging Republic
    Improve Your Online Reputation With These 8 Simple SEO Tips
  • Vinepair
    The Best Baseball Stadiums for Craft Beer, According to 130,000 Reviews
  • Built in Chicago
    The right tools for the job: Talking tech stacks with 5 Chicago companies
    The Worst Food And Beverage Experience In MLB? YOUR Toronto Blue Jays!
  • Paste Magazine
    This Guy Used 130,000 Social Media Reviews to Determine The Best Ballparks for Craft Beer
  • Akron Beacon Journal
    Great American Ball Park offers best beer experience in the Major Leagues; Progressive Field finishes 4th
  • Hotel Business Review
    Why Customer-Centric Companies Win
  • Franchise Direct
    Ziebart Raises over $12,000 at Golfing Fore a Cure Outing Benefiting Journey4ACure
  • CBA
    Retailing is Transforming, Are You and Your Staff Prepared?
  • Good to SEO
    Using Search to Find Local Businesses
  • Small Business Can
    8 Small Business Tasks that You Must Automate
  • Monarch Web World
    How to Build An Effective Online Reputation Management Strategy?
  • Clutch
    Optimize Your Business for Local Search
  • Camden Chat
    The Orioles are having a bad year, but Oriole Park at Camden Yards remains the best 3
  • Manta
    How to Handle a Bad Review for Your Salon
  • RealBusiness
    Projecting a professional and stable brand image
  • Sprout Social
    #SproutChat Recap: The Importance of Online Reviews & Reputation Management
  • Toast Blog
    Why Some Restaurants are Offering All-Day Dining (& Why You Should Too)
  • Built in Chicago
    ReviewTrackers announces Hootsuite integration
  • Marketing Land
    Hootsuite adds user reviews by integrating ReviewTrackers
  • Bucs Dugout
    Algorithm likes PNC Park, too
  • MyCorporation
    Experts Weigh In: How We Hire All-Star Employees
  • Access Blog
    Customer Loyalty at First Sight?
  • MarketingProfs
    When and Where Consumers Use Search Engines to Find Local Businesses
  • Martech Series
    ReviewTrackers Partners with Hootsuite to Monitor Online Reputation and Enhance Customer Experience within Social Media Management
  • Martech Today
    Hootsuite adds user reviews by integrating ReviewTrackers
  • GlobeNewswire
    ReviewTrackers Integrates with Hootsuite to Support Online Reputation and Social Media Management
  • DestinationCRM
    ReviewTrackers Integrates with Hootsuite
  • Spark Hire
    It’s Never Too Early: Let Your Employee Experience Shine Through The Interview Processes
  • AZ Snake Pit
    Ranking MLB Stadiums by Fan Sentiment
  • ITA
    Using Data to Understand the Fan Experience
  • BlueJaysNation
    Shock of Shocks: Rogers Centre Gets Abysmal Marks From Fans For Food, Drinks, Beer, and More
  • Ballpark Digest
    Survey Says: Favorite MLB Ballpark is Oriole Park
  • Market Business Online
    Tips to Appear in Google SEO 3-Pack for Acquiring Customers!
  • Youtern
    6 Ways to Empower Your Social Media Job Search
  • PowerSports Business
    Own your online views like a boss
  • QSR Automations
    14 Must-Have Apps for Restaurant Owners
  • Azimuth World
    Back to Basics: How to Get SEO Right
  • BrightLocal
    How to Respond to Negative Online Reviews
  • Entrepreneur Magazine
    The Secrets to Successfully Managing Your Company’s Reputation
  • New York Post
    People are complete suckers for online reviews
  • Chicago Tribune
    The Emma Roadshow Presents: Winning the Inbox
  • Moneyish
    This is exactly how many reviews it takes to get someone to buy something
  • Business News Daily
    Back to Basics: How to Get SEO Right
  • Skillcrush
    6 Ways to Use Social Media to Land Your Next Job
  • The Social Observer
    Social Media Tools and Techniques Make Digital Marketing Easier
  • Business 2 Community
    Reputation Management: Why Reviews Are King
  • Social Media Today
    6 Ways to Leverage Customer Reviews
  • Kanata Web News
    Different tools to support you to manage customer reviews
  • Personal Learning Platform
    Technical Business Report
  • This Lady Blogs
    What You See Is What You Should Get: 6 Things To Do While Shopping Online
  • Pacific Crest Insurance
    How to Deal with Poor Online Reviews
  • Uncorkd
    How to Convert Web Traffic into Restaurant Traffic
  • Technibble
    We Review the Top Feedback and Review Services for Techs
  • Bizness Apps
    Reputation Management: Why Reviews Are King
  • Social Media Today
    8 Steps for Managing Negative Online Reviews and Building Trust
  • Lendistry
    Bad Reviews are Good for Business (If You Do These 5 Things)
  • Inbound Now
    What Is Automated Lead Scoring?
  • Imaginovation
    The Best Business Online Reputation Management Tools
    New Research Provides Insight on Local Search
  • Health Data Management
    Reputation strategy helps Nicklaus Children’s respond to complaints
  • Mattermark
    Why Sales and Marketing Teams Should Think Like Data Scientists
  • Infusionsoft
    How Does Your Buyer’s Mind Work?
  • Built in Chicago
    These 5 startups helped Chicago tech pull down $58M in new funds this month
  • Smart Insights
    How Online Reviews Affect Local SEO
  • Grey Suit Retail
    Marketing to the Mobile: Geomarketing and Customer Reviews
  • G2 Crowd
    The Most Usable Online Reputation Management Software
  • Brandignity
    Neat on the Net: How to Improve the Quality of Your Online Presence
  • Mark Growth
    190+ (Free) Web Tools for Entrepreneurs, Bloggers, and Online Marketers
  • Sotrender
    Why does your brand’s online reputation matter?
  • The Social Savior
    Growing and Managing Your Restaurant’s Reputation Through Online Marketing
  • ChicagoInno
    Announcing The 2017 #CoolestCompanies Nominees!
  • FundingSage
    Business Startup Spotlight Register
  • The 60 Second Marketer
    What Marketers Need to Know About Online Reviews
  • Money Inc
    Four Reasons Why Financial Services Companies Should Be Managing Reviews
    25 Restaurant Marketing Ideas, Resources, and Tips from the Pros
  • Built in Chicago
    ‘All I do is win’: How friendly competition fuels culture at 7 Chicago tech companies
  • Footprints
    Techweek 2017 Takeaways
  • Pagezii
    Monthly Blog Roundup – July
  • Rescue a CEO
    31 Entrepreneurs Explain The First Thing You Need When Starting a Business
  • Patient Engagement HIT
    Managing Online Patient Reviews to Drive Patient Satisfaction
  • Foodable
    Finetuning the Customer Experience: Training, Brand Perception, and Reviews
  • Business 2 Community
    5 Best Reputation Management Tools of 2017
  • Bootstrap Business
    Dealing with a Bad Business Reputation
  • Search Engine Journal
    A Complete Local SEO Checklist
  • Business Insider
    ITA Announces Powerful Slate of CityLIGHTS Judges
  • Soletrader
    The Value Of Customer Reviews On Your Website
  • Zippia
    These Are The 20 Best Small Companies In Chicago To Work For
  • Best and Brightest
    2017 Best And Brightest Companies to Work For
  • Pagezii
    How to Measure Site Acquisition Performance
  • Money Inc
    Four Reasons Why Financial Services Companies Should Be Managing Reviews
  • Foodable
    Tech Apps that Make an Operator’s Job Easier
  • Built in Chicago
    Tech on Tap: ReviewTrackers Edition
  • Dining Grades
    Protecting a Brand’s Food Safety Image – Addressing Reviews
  • uBack
    ReviewTrackers Employees Taking Community Impact to the Next Level
  • Built in Chicago
    ReviewTrackers Turns 5!
  • Toast Blog
    8 Hilariously Bad Restaurant Reviews to Read (and Learn From)
  • Bungemoe
    Seeing Stars: Facebook Experiments with Star Ratings for Local Business Ads
  • Cision
    Listen to Your Customers: Why You Need to Embrace Customer Complaints
  • CustomerThink
    16 Keys to a Successful Customer Feedback Survey
  • Retail Touchpoints
    The Value Of Trust: How Online Reviews Affect The Retail Industry
  • The Best Team Wins
    Do you consider yourself lucky?
  • ITA
    Online Reviews Are An Important Research Tool
  • Social Media Today
    How to Respond to Negative Reviews on Facebook to Win Back Angry Customers
  • WGN Radio
    Finding the edge of efficiency in your company
  • Technori
    This is the future of customer reviews
  • Takis Athanassiou
    Digital Branding For Local Businesses
  • Built in Chicago
    2017 Moxie Awards: Startup of the Year
  • Accounting Web
    10 Ways to Explain What You Do for Clients
  • Built in Chicago
    2017 Moxie Awards: Finalist, Startup of the Year
  • Typsy
    Use the Voice of the Customer: How to Improve Operations at Your Restaurant
  • Globalspex
    How to Respond to a Negative Online Review
  • CB Insights
    The Future of Dining: 89+ Startups Reinventing The Restaurant In One Infographic
  • Chicago Inno
    The 10 Biggest Chicago Tech Hires in April
  • Indeed
    20 Amazing Tech Companies Hiring in Chicago
  • Ignite Visibility
    Two New Ad Types You Should Be Implementing
  • Digital Training Institute
    The Radio Sector and Social Media
  • TopRank Blog
    Digital Marketing News: Productive Content Teams, Google Shopping & Snap to Store
  • PR Newswire
    Could Wells Fargo Have Saved Millions of Dollars by Looking at Their Online Reviews?
  • Freshmail
    9 Online Reputation Management Tools You Should Know
  • Yahoo! Finance
    Could Wells Fargo Have Saved Millions of Dollars by Looking at Their Online Reviews?
  • MarketWatch
    Could Wells Fargo Have Saved Millions of Dollars by Looking at Their Online Reviews?
  • Built in Chicago
    Fancy art and rooftop decks: Peek inside 6 of Chicago’s coolest tech offices
  • Social Media Today
    New Study Highlights the Importance of Online Reviews in Local Search
  • Social Media Blazer
    New Study Highlights a Importance of Online Reviews in Local Search
  • CustomerThink
    In Finance, Customer Service Can Make (or Break) Your Company’s Reputation
  • Convince and Convert
    3 Strategies for Improving the Offline-to-Online Customer Feedback Loop
  • American Marketing Association
    Online Reviews Are Playing Impressionable Mind Games
  • Business 2 Community
    This Online Review Site Has Captured the Attention of Consumers and Businesses (and It’s Not TripAdvisor)
  • SEOPressor
    Top 19 Local SEO Tools To Improve Your Ranking
  • Manta
    3 Ways Online Reviews Benefit Your Business
  • Social Race Media
    Online Reviews Have Captured the Attention of Consumers and Businesses
  • Hotel Business Review
    Creating Customer Engagement in a Customer-Focused Company
  • The Financial Brand
    Leveraging Social Reviews to Improve Customer Experience
  • The Best Team Wins
    “Constantly give people feedback.” – Chris Campbell, Founder and CEO of ReviewTrackers
  • ProProfs
    5 Reasons Why You Should Respond to Online Reviews
  • Indeed
    20 Amazing Tech Companies Hiring in Chicago
  • Skift
    Expedia Has a New Tool to Help Hoteliers Use Reviews to Improve Service
    Why a strong customer experience is so important for retail banks
  • American Banker
    Tracking the detractors: How U.S. Bank keeps tabs on review sites
  • Chicago Tribune
    No ChicagoMade at SXSW, but Chicagoans still see promise at Texas conference
  • Bulldog Reporter
    Online Reviews: 20 Ways to Handle Bad Reviews, Boost Your Reputation & Win New Customers
  • Mattermark
    The 13 Fastest Growing Startups Going to SXSW 2017
  • Convince and Convert
    How Brands Can Use Feedback to Measure Customer Experience
  • CustomerThink
    The Benefits of Creating a Customer Journey Map
  • Toast Blog
    The Restaurant Management Software Ecosystem in 2017
  • Manta
    Online Reviews: 20 Ways to Handle Bad Reviews, Boost Your Reputation & Win New Customers
  • Propllr
    Startup Lead-Gen Secrets: 4 Steps to Get Leads Before You Have a Product
  • Innovator Tribe
    Outside the Bubble: Chris Campbell
  • Socialgenics
    4 Tools to Monitor Your Tourism Business Reviews and News
    Best Reputation Management Software 2017: ReviewTrackers vs. GetFiveStars vs.
  • Mavericks Marketing
    5 Tools To Monitor Your Brand’s Online Reputation
  • Online Marketing Media
    4 Tips to Get Your Denver Business to Show Up in Google
  • CustomerThink
    5 Companies with Envy-Worthy Customer Experience
  • Trigger Entrepreneur
    How to Turn a Reviewer into a Forever Customer
  • StartupWide
    Online Reviews are the New Social Proof
  • JoyGenea
    Best Way to Handle Reviews in 2017
  • FundingSage
    Business Startup Spotlight: ReviewTrackers
  • Built in Chicago
    50 Chicago startups to watch in 2017
  • Built in Chicago
    New year, new you: 8 Chicago companies hiring like crazy in 2017
  • Intuit
    Yelp: Best Practices for Small Businesses


  • Chase Reiner
    SEO 2017 (The Complete Guide to Search Engine Optimization)
  • CustomerThink
    6 Keys to a Successful Customer Experience Management Program
  • Hotel Business Review
    How to Drive Bookings, Improve Operations, and Personalize the Guest Experience
  • Chase
    Small companies, big plans: Business owners discuss their 2017 resolutions
  • Toast Blog
    3 Strategies for Restaurant Guest Feedback That Actually Work
  • Point Click Productions
    The Lawyer’s Guide to Online Reviews
  • CoverHound
    How to Protect Your Business When an Angry Customer Goes Viral
  • BlinkJar
    A Small Business Owner’s Guide to Facebook Page Reviews
  • The Entrepreneur Way
    If You’re Going to Jump In Then Focus on Solving Problems
  • CustomerThink
    Customer Data Management: A Beginner’s Guide
    The New Customer Relationship Management: Online Reviews
  • CPC Strategy
    Why Customers Trust Facebook Reviews More Than Reviews on Your Site
  • AdCooCK
    Top 27+ Best Business And Small Business Software Reviews Websites 2016
  • Attorney at Work
    Match Game: Six Tips for Attracting the Right Clients
  • Owler
    2016 Hot in Chicago Awards
  • US Foods
    Customer Review Monitoring by ReviewTrackers
    The new customer relationship management: Online reviews
  • Eventbrite US Blog
    How to Create an Insightful Post-Event Survey
  • Built in Chicago
    5 can’t-miss Chicago tech events happening this week
  • Speedi Mobile Website
    3 Tips to Help Your Business Show Up in Google’s Three-Pack
    Stop Astroturfing!
  • ChicagoInno
    Chicago Inno Approved: The Startup Events You Need to Know About
  • Strong Suit
    Leading When You’ve Got A Tiger By The Tail
  • CustomerThink
    Got a 1-Star Review? It’s Your Lucky Day.
  • HostGator
    The Best Ways to Survey Your Small Business Customers
  • Social Media Today
    Facebook Introduces New Features to Capitalize on Growth in Reviews
  • CNBC Money Control
    1001 Startup Ideas: Buyer Sentiment Analysis
  • Jason Falls
    How important are online reviews to your small business?
  • Focused Impressions
    37 Tips and Tricks to Reach Your Local Buyer
  • Chicago Inno
    The 17 Biggest Chicago Tech Hires in October
  • Toast Blog
    How to Use Restaurant Review Sites to Make Your Menu Stand Out
  • Built in Chicago
    How 7 Chicago tech companies spot a great job applicant — and how you can stand out
  • DIY Marketers
    Read This Before You Waste Another Dollar
  • CustomerThink
    4 Simple Ways to Boost Customer Loyalty
  • The Junto Institute
    Oh, What a JuntoNight 2016!
    Banking Customer Insights: 28 Experts on How Banks and Financial Institutions Can Gather Valuable Customer Information
  • SalesforceIQ
    Beyond The Sales Cycle: Why Customer Success Is Critical To Your Bottom Line
  • Built in Chicago
    What 5 Chicago startups learned from sharing offices with other tech companies
  • Talkwalker
    5 Brilliant Online Reputation Management Tools
  • Martech Advisor
    Martech Sails Slow Yet Steady Through July-August-September with $2834.6 Million in Funding
  • Chicago Tribune
    From the community: ReviewTrackers Hires New VP of Sales
  • Built in Chicago
    C-level additions dominate this week’s top tech hiring news
  • Chicago Inno
    Meet the 150 Finalists for 2016’s 50 on Fire
  • Built in Chicago
    Tech roundup: Momentum Award winners, Raise and ReviewTrackers’ new hires, and more
  • Search Engine Journal
    What Gets The Most Results for Top SEOs? [Infographic]
  • Search Engine People
    5 Local SEO Pitfalls That Can Cost You
  • MarketingProfs
    Five Essential Reputation Management Tools
  • SEO Web Directory
    5 Local SEO Pitfalls That Can Cost You
  • CustomerThink
    Customer Feedback Channels Imperative to Customer Experience
  • Kapost
    The Only Content Marketing Metric That Matters
  • Pizza Today
    Attracting customers takes more than great food and service
  • The 8 Percent
    Entrepreneur Insider: ReviewTrackers
  • Entrepreneur Magazine
    Online Reviews Are the New Social Proof
  • Tint
    TINT + Review Trackers = Live, Dynamic Customer Testimonials
  • FOX News
    Online Reviews Are the New Social Proof
  • Search Engine Watch
    Yelp vs. Google vs. Facebook Reviews: which should you focus on and why?
  • Social Meteor
    Reviews & Reputation: Aligning Online Review Sites with Net Promoter Score (NPS)
  • Search Engine Journal
    15 Local Businesses Taking Advantage of Pokemon Go
    50 Inbound Marketing Tips for Financial Services Marketing Pros
  • Techweek
    How to Turn User Reviews into Actionable Data
  • Bright Ideas for Business
    Business Review Series: How Online Reviews are Changing Business
  • Bizimply
    The Ultimate Guide To Restaurant Management Apps
    How to Leverage Customer Intelligence to Gain a Competitive Advantage: Advice from 29 Analytics Experts
  • SEO Information Bank
    Importance of the Online Review Management Software
  • eWizard Detailing
    How to power interactive content with customer feedback
  • I Am 1 Percent
    7 Ingredients To A Successful Restaurant
  • G2 Crowd
    Top 25 Mid-Market Software Products
    Customer Review And Feedback Platform ReviewTrackers Raises $4 Million
  • UserTesting
    How customer feedback can supercharge your product page
  • Digital Current
    How To Audit Your Website’s SEO & Grow Your Traffic Quickly
  • Built in Chicago
    These 5 recently funded startups are looking to hire techies like you
  • Kissmetrics
    Lessons Learned From Integrating Marketo into a SaaS Marketing Strategy
  • AT&T Business Circle
    Negative online review make you want to scream?
  • SalesforceIQ
    Beyond the Sales Cycle: Why Customer Success is Critical to Your Bottom Line
  • Dealer Marketing Magazine
    5 Reasons Dealerships Should Track Online Reviews
  • Stacklist
    6 Essential Marketing Tools for Building A Customer-Focused Brand
  • Digital Journal
    Rock Star Finalists Revealed for 17th Annual ITA CityLIGHTS Awards
  • Inside Self-Storage
    4 Ways to Manage and Master Your Self-Storage Business’ Online Presence
  • Entrepreneur Magazine
    7 Traits of Exceptional Leaders In the Age of Customer Feedback
  • Symmetry50
    74 Hottest Startups in Chicago
  • Amusement Parks News
    Theme Park Guest Reviews Are Vital Information for Business
  • Symmetry50
    Interview with Chris Campbell, CEO at ReviewTrackers
  • Small Business Trends
    Can You Spot a Fake Customer Review of Your Business?
  • Social Media Today
    3 Things Every Marketer Should Know About Reviews and Ratings on Facebook
  • Journeys from Synap
    Chicago Tech Rocks Spotlight: Genesys Works
  • FinSMEs
    Customer Feedback Platform ReviewTrackers Raises $4M
  • Fintech Collective
    ReviewTrackers Secures $4 Million in Capital to Meet Enterprise Demand
  • Built in Chicago
    How interns shape the culture and tech of 20 Chicago companies
  • Built in Chicago
    Tech roundup: SpotHero heads to Hollywood, ReviewTrackers’ new round, & more
  • Fortune
    Term Sheet: Venture Capital Deals
  • Chicago Business Journal
    Two Chicago companies raise nearly $10M in new funding
  • Built in Chicago
    New Chapter for ReviewTrackers – Many Thanks.
  • Crain’s Chicago Business
    ReviewTrackers raises $4 million more
  • Chicago Tribune
    ReviewTrackers brings in $4M to help restaurants, banks fix service
  • PE HUB
    Customer feedback platform ReviewTrackers fetches $4 mln
  • Built in Chicago
    ReviewTrackers lands $4 million to fund new product development
  • Chicago Inno
    New Money: ReviewTrackers Raises $4M to Help Companies Manage Their Online Reviews
  • Hotel Digital Strategy
    Online Reviews = Nightmare?
  • Entrepreneur Magazine
    The Only 3 Things to Do (Over and Over) to Make Your Brand Stand Out
  • The HT Group
    Dealing With Bad Reviews: When Ex-Employees or Competitors Strike Out Online
  • New Dimension Marketing and Research
    Where Have All My Google Reviews Gone?
  • Business 2 Community
    3 Ways Your Company Can Benefit From Analyzing Customer Feedback
  • Lifehack
    10 Rules for Running a Successful Restaurant
  • EX3 Labs
    Interview with Chris Campbell CEO of ReviewTrackers
  • CRM Magazine
    ReviewTrackers Releases Trending Topics
  • TrackMaven
    The 176+ Best Marketing Tools List
  • PR Newswire
    ReviewTrackers Reveals Hidden Customer Insights With Trending Topics Feature
  • Yahoo! Finance
    ReviewTrackers Reveals Hidden Customer Insights With Trending Topics Feature
  • Milwaukee-Wisconsin Journal Sentinel
    How ReviewTrackers is Keeping its Good Ol’ Midwestern Values
  • Negative Online Marketing
    Fake Online Review Statistics
  • Search Engine Journal
    How to Improve Your Local Search Ranking Using Online Reviews
  • Chicago Inno
    Chicago Inno Approved: The Startup Events You Need to Know This Week
  • San Antonio Express-News
    Listening to Feedback Is How You Fight Customer Attrition
  • Deming Headlight
    Protect your online reputation
  • FOX News
    Listening to Feedback Is How You Fight Customer Attrition
  • Foodable Web TV Network
    Beyond the Trends at NRA: What’s Hot vs. What’s Important?
  • Implant Practice US
    The four imperatives of review syndication
  • Entrepreneur Magazine
    Listening to Feedback Is How You Fight Customer Attrition
  • Bread Business Blog
    How to monitor & respond to customer reviews
  • UserTesting Blog
    Customer experience metrics: a brief guide on how to measure CX
  • Built in Chicago
    Congratulations to the finalists of the 2016 Moxie Awards!
  • Social Media Today
    52% of Customers Expect Your Brand to Respond to Their Reviews
  • SEO Sherpa
    34 Experts Share Their No.1 (Actionable) Local SEO Tip
  • Entrepreneur Magazine
    How to Turn a Reviewer Into a Forever Customer
  • Olark
    Is the SMB SaaS market too tough?
  • Business Facilities
    Chicago Celebrates Technology Startup Hub Expansion, 700 New Tech Jobs
  • Smart Hustle Magazine
    Why ReviewTrackers Says Asking for Reviews Is Critical
  • Franchising USA
    5 Tips for Managing Online Reviews of Your Business
  • Meediax
    Google’s 3-Pack: 3 Quick Tips To Help Your Local Business Get Listed
  • Negative Online Marketing
    Fake Online Review Statistics
  • BankSocial
    Online Reviews And Customer Feedback In Banking
  • Commercial Property Executive
    Chicago Officials Celebrate 1871 Startup Hub Expansion
  • CBInsight
    Online reviews and customer feedback in banking
  • SPM Resorts
    How SPM Enhances Resorts’ Online Reviews to Influence Future Travelers
  • Bloomberg
    Big-money investors land at Chicago Venture Summit
  • Chicago Tribune
    Big-money investors land at Chicago Venture Summit
  • Maike’s Marvels
    Think.Start.Do Recap
  • eNews Park Forest
    Mayor Emanuel Opens 1871 Expansion And Announces More Than 700 New Tech Jobs Created In Chicago
    Chicago tech growing exponentially with addition of 700 jobs and expansion of 1871
    Startup cities have plenty in common: a SXSW conversation
  • CBS
    Tech Startup 1871 Continues Expansion
    ‘Chicago is the best-kept secret in US technology’: Tomorrow Tour recap video
  • Business 2 Community
    How Customer Feedback Can Help You Predict the Future
  • Buffer
    Social Media for Customer Feedback: A Bufferchat Recap
  • Illinois Entertainer
    SXSW Podcast Interview Album 2016
  • Toast Blog
    4 Simple Hacks to Grow Your Restaurant Reviews
  • Comcast
    Tomorrow Tour – Chicago
  • Proven
    Top Interview Questions – 150+ Technology Startups Share their Most Important Interview Question
  • Miami Herald
    Monitoring your company’s online reputation could save it
  • Lexington Herald-Reader
    Monitoring the Online Reputation of Your Business Could Save It
  • Search Engine Journal
    5 Ways to Get More Involved in Your Community & Grow Your Online Presence
  • Dallas Morning News
    It pays to counter online complaints
  • Frazer Consultants
    5 Ways to Handle Funeral Home Online Reviews
  • IEEE Entrepreneurship
    IEEE N3XT @ SXSW 2016: Chris Campbell, ReviewTrackers
  • Gild
    Lousy Recruitment Messaging is Killing Your Brand
  • Built in Chicago
    Here’s where and when you can see Chicago companies at SXSW 2016
  • Buildium
    7 ways to navigate online property management reviews
  • Mattermark
    The 23 Fastest Growing Startups Going to SXSW Interactive 2016
  • Tastytrade
    Bootstrapping in America: Make a Product with a Wide Reach
  • ChicagoInno
    Here Are All the Chicago Tech Companies at This Year’s SXSW
  • Sprout Social
    How to Improve Customer Service With Online Reviews & Social Media
  • LeadChat
    61 Powerful Examples Of Conversion-Driven Website Copy You Need To See
  • Kissmetrics
    How Community Outreach Can Boost Customer Acquisition & Retention
  • Black Fin
    Online Reviews: What You Can Do to Gain Control
  • Magicdust
    3 Tools to Help You Manage Your Customer Review Program
    Online Review Tracking Companies—Things To Look For
  • Martindale-Hubbell
    The Importance of Online Reviews for Attorneys
  • Didit
    Keep a sharp eye on your online business reviews
  • Cloudnames
    Bad Reviews Are Business Killers of Our Age
  • Business 2 Community
    How to Give Your Brand’s Online Reputation a Positive Lift
  • LaneTerralever
    How to Give Your Brand’s Online Reputation a Positive Lift
  • Seattle Times
    Read the fine print — you might get sued for a negative online review
  • CoStar
    ReviewTrackers Relocates, Expands in Chicago
  • Chicago Inno
    ReviewTrackers Moves Into a New River North Office, Set to Triple Staff in 2016
  • Crain’s Chicago Business
    Fast-growing tech startup adds staff, space in River North
  • Press Release Rocket
    Online Reviews are Three Times More Influential to Women Than Advertising
  • Built in Chicago
    Why this startup is moving offices for the fourth time in three years
  • Chicago Sun-Times
    ReviewTrackers adds space, plans to triple staff
  • Pittsburgh Post-Gazette
    Write a negative review and get sued? It can happen, but maybe not for long
  • Huffington Post
    Consumer Review Freedom Act Would Stop Travel’s Gag Clauses
  • Australian Financial Review
    Companies that gag customers face legal backlash
  • Washington Post
    Write a negative online review and get sued? It can happen, but maybe not for long
  • Built in Chicago
    From yoga to paintball, here are 25 Chicago companies’ wellness initiatives
  • G2 Crowd
    2015 USER’S CHOICE: Highest Rated Support
  • Built in Chicago
    7 Chicago companies hiring in 2016



  • AP News
    Debate over ethics of deleting negative reviews
  • Lifehacker
    Have Clients Review You Online, Not Your Employer
  • CIO
    6 Ways to Anticipate, Deliver and Measure Customer Satisfaction
  • The Next Web
    June in Latin America: All the tech news you shouldn’t miss
  • FOX Business
    How to Spot Fake Online Reviews
  • TechCrunch
    ReviewTrackers Raises $2M Series A Round To Help Businesses Better Manage Their Online Reputation
  • Fortune
    Deals of the day
  • Tech Cocktail
    ReviewTrackers Hauls in $2 Million From Midwest Investors
  • ChicagoInno
    ReviewTrackers Raises $2M to Better Help Companies Analyze Their Online Reviews
  • Crain’s Chicago Business
    ReviewTrackers pulls in $2 million from Wisconsin investors
  • Dow Jones Venturewire
    ReviewTrackers Raises $2M for Customer-Reviews Management
  • Milwaukee Business Journal
    Another Gener8tor grad, ReviewTrackers, closes multimillion dollar deal
  • PE HUB
    Chicago startup ReviewTrackers snares $2 mln
  • Start-Up Chile
    Start-Up Chile Alumnus and B2B Tech Company ReviewTrackers Secures $2M Investment Round
  • Techli
    Chicago Startup ReviewTrackers Announces $2 Million Investment Round
  • VentureBeat
    $2M-funded ReviewTrackers helps you learn from online feedback — and manage bad reviews
  • Wall Street Journal
    The Daily Startup: Small Venture Funds Keep Coming in 2014
  • Yahoo! Finance
    Chicago Startup ReviewTrackers’ $2 Million Investment Round Means Small Businesses Succeed in Today’s Review Economy
  • Xconomy
    Gener8tor Grad ReviewTrackers Gets $2M From Wisconsin Investors
  • Chicago Tribune
    How diners become critics, and why chefs should defy them
  • Chicago Sun-Times
    Diner’s Journal— Big Brother is Watching… What You Eat
  • Street Fight
    Finding the Right Point of Contact At: A Retail Chain
  • Xconomy
    Gener8tor Demos Latest Startups, Growth of Local Scene
  • NBC Chicago
    How Retailers Can Leverage Online Reviews to Drive Performance
  • Small Business Computing
    Marketing Your Small Business with Customer Reviews
    How to Make the Most of Online Reviews for Your Business
  • CNN
    5 American startups that launched in Chile
  • Chicago Tribune
    Chicago startup ReviewTrackers gets a boot-camp-style acceleration


  • Forbes
    How To Get More Positive Reviews
  • Inc.
    How to Spot Fake Online Reviews
  • Intuit
    Tips for Spotting Fake Reviews of Your Business
  • TechCrunch
    Google Gives Business Owners A Single Place Online To See All Their Customers’ Reviews
  • NBC Chicago
    How Bad Online Reviews Can be Good for Your Business
  • AutoInc
    Protecting Your Reputation in a Digital Age
  • UP Global
    4 Reasons Why I Value Startup Team Diversity
  • Business 2 Community
    Astroturfing on Quora? Fake Reviews Hit Question-and-Answer Site
  • Stylist
    How to Handle Bad Online Reviews
  • ZocDoc
    ZocDoc Releases Results of its First Annual Digital Doctor Survey
  • NBC Chicago
    How to Get Your Business Ranking on Tripadvisor
  • Hotel Business Review
    How Travelers Perceive Online Hotel Reviews and Ratings
  • Search Engine Journal
    Quick Guide to Optimizing Your TripAdvisor Business Profile
  • Intuit
    7 Tools for Managing Your Business’s Online Reputation
  • Salesforce
    5 Reasons Why the Social Customer is Today’s Undeniable Authority
  • SXSW Interactive Accelerator 2013
    Finalist for Innovative Web Technologies
  • Business 2 Community
    5 Killer Tips for Making the Most of Your Yelp Business Page
  • Search Engine Watch
    Yelp Optimization: How to Claim & Optimize Your Business Listing
  • Technori
    What You Can Learn From Macklemore About Building a Successful Startup
  • Crain’s Chicago Business
    Everybody’s a critic: Entrepreneurship in the age of Yelp
  • Built in Chicago
    Excitement for 2013 Buzzes at BIC/CEC January Launch
  • The Daily News
    Online Reputation Could be Killing Business
  • Technori
    “Failure Was Not an Option.” Harper Reed Talks About the Obama 2012 Re-election Campaign


  • Street Fight
    Case Study: Using LinkedIn, Twitter to Cultivate Local Relationships
  • The Next Web
    20 fresh global teams are pitching today for Start-Up Chile’s third Demo Day
  • TechCrunch
    Start-Up Chile Hosts Its 3rd Demo Day, Announces The 105 Startups In Its Next Class
  • Ad Age
    As Fake Reviews Rise, Yelp, Others Crack Down on Fraudsters
  • USA Today
    Online reputation crucial for small businesses
  • Cision
    Eight Tried and True Tips for Responding to Online Reviews
  • Start-Up Chile
    Suppers Give You Tips for Start-Up Chile’s Application Process
  • Social Media Today
    Bad Reviews? What Business Owners Can Learn From Kanye West
  • UP Global
    5 Startup Lessons From “Call Me Maybe”
  • Tech Cocktail
    ReviewTrackers: Track Your Company’s Reviews Online
  • VentureBeat
    On the ‘startup bus’ to Montreal, early-stage founders network and chase dreams


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