Here at ReviewTrackers, we are committed to helping businesses transform the customer experience — by making it easy and simple to track, manage, and analyze online reviews and customer feedback. As part of this commitment, we have been working with Hootsuite to bring the best customer feedback management experience to the world’s most widely used…

Welcome to Customer Insights, a weekly digest of the most important stories about online reviews, customer feedback, and customer experience. This week: A new report about fan experience from ReviewTrackers reveals that AT&T Park, home of the San Francisco Giants, has the top-rated hot dog. Which Stadium Makes the Best Hot Dog in Baseball? When…

There are different stages of the work process, and those stages require different types of external environments for focus, says Marilyn Puder-York, psychologist and executive coach. That’s why the variety of work rooms – quiet rooms, open areas, rooms to collaborate, and low-level noise rooms – is a vital component to any office that…

This article was written by Kyle Thacker, marketing director for Uncorkd, a digital menu and beverage management service. A business’ online reputation is increasingly important. This is especially true for restaurants. Regarding potential diners, 55 percent of adults read online reviews before visiting a restaurant. Unfortunately, the twee and trendy Edison bulb light fixture brightening your…

Imagine a work environment with leaders who support and encourage professional and personal growth and creativity. This is the type of work environment where trying new things is encouraged and expected. ReviewTrackers is this place. Our customer feedback software company provides continuing education resources for all team members to use for their development. Here’s a…

In the restaurant and foodservice industry, online reviews serve to provide valuable information about the kind of customer experience your restaurant is delivering.  According to review management and customer feedback software company ReviewTrackers, customers are 43 percent more likely to leave a review after a positive experience at a restaurant and 46.7 percent more likely after…

The Forum for Healthcare Strategists is presenting the 2017 Healthcare Marketing & Physician Strategies Summit, to be held May 8 to 10, 2017 at the JW Marriott in Austin, Texas. The summit is considered to be one of the leading conferences for executives in marketing, strategy, and physician relations from healthcare-related organizations. Award-winning customer feedback software company…

We Stand For Equal Pay. In the U.S., women earn about 76 cents per dollar earned by men on average, but the causes of the gender pay gap are a bit more complicated. Empowering Women in Tech According to “The Future Tech Workforce: Breaking Gender Barriers” an ISACA Global Survey Report, respondents listed the top five…

South by Southwest (SXSW), the annual conglomerate of film, interactive media, and music festivals in Austin, Texas, continues to amaze its attendees. This year, the ReviewTrackers team once again conquered SXSW. We hung out at events, watched movies in our cozy Airbnb, ate amazing food at Forthright and Moonshine Grill, and fell asleep in a coffee house after…