how to respond to google reviews

The Importance of Google Reviews Google is more than the world’s number 1 search engine. It has also become the fastest-growing website for customer reviews of businesses. According to industry research: Google is the review site of choice, with 64 percent of consumers saying they’re likely to check online reviews on Google before visiting a…

Online Reputation Management for Dentists Your online reputation affects your dentistry practice’s bottom line. More than ever, existing and potential patients are relying on the Internet to find more information about you. They’re visiting multiple online review websites and reading dentist reviews to help them decide whether they will pay you a visit or choose…

Why Ask Patients for Reviews? One of the most effective healthcare marketing strategies today is asking patients for reviews of their providers. By getting patients to write reviews, providers can: Achieve competitive differentiation: According to Vitals, approximately 85 percent of consumers are now at least “moderately likely” to choose a doctor over another based on…

Why Delete Reviews on Vitals? The website Vitals.com lists over 1 million doctors in its database, plus over 9 million ratings and reviews, making it a definitive source for the healthcare community. Vitals also serves as a unique platform for healthcare marketers looking to connect and engage with patients, improve online visibility, and build their…

vitals reviews

A positive online presence for healthcare professionals is a must, which makes it critical to manage Vitals reviews. Vitals.com features over 1 million doctors in its database along with 165,000 facilities. Consumers use Vitals to find information on a potential healthcare provider, and they rely on feedback from other users. A Software Advice survey showed…

HIPAA compliant review responses

Image courtesy of Yelp The Health Insurance Portability and Accountability Act of 1996 (HIPAA) protects a patient’s health information, and it also extends to responses to patient reviews online. This means that healthcare marketers need to write HIPAA-compliant responses to reviews. Specifically, you need to be able to reply to a review without referring to…

Why Remove Reviews from Facebook? Facebook might have been created for users to be able to show their friends cute photos of dogs and cats, or share funny Anchorman and crying Michael Jordan memes. But if you’re using Facebook for business, the social network is, more seriously, a platform for connecting and engaging with potential…

Veterinarians: Why Start Reputation Management? Pet ownership in the US is on the rise. According to the Humane Society, “Pet ownership in the U.S. has more than tripled from the 1970s, when approximately 67 million households had pets, to 2012, when there were 164 million owned pets. In other words, in 2012, 62 percent of…