If you’re running or managing a business in the financial services industry, you’ve probably heard of Credit Karma. Founded in 2006, the website is known as a free credit and financial management platform, offering free credit scores, reports and insights, plus tools for identifying and disputing credit report errors. It gives members access to their…

In case you missed it, Google recently updated its review policy and added the following requirements: Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers. What exactly does this mean for businesses? The short answer is: you can no longer filter customers before asking them for a review. You can’t choose…

Farmhouse Chicago, a restaurant that’s been serving some of the best Midwestern fare in Chicago’s River North neighborhood since 2011, uses local and sustainable ingredients. The restaurant even uses their own rooftop garden as one of their local food sources. It’s a one-of-a-kind restaurant concept that is sure to attract local customers. And when…

Google recently introduced an update to Google Maps that feature a new ability for users to search for reviews of local businesses. With Maps being a trusted source of information, and with reviews being a core part of the Maps service, the new search feature should prove to be handy for consumers looking for…

If you’re into the wedding business as a supplier, you’ve probably heard of The Knot. As one of the largest online resources for wedding news, trends, information, and inspiration, TheKnot.com helps its users — couples getting married — plan the perfect wedding. The site was founded by husband-and-wife team Carley Roney and David Liu, who…

This article is from Upserve. Upserve is the industry’s leading full-service restaurant management platform. Built specifically for restaurants, Upserve’s technology suite includes Breadcrumb Restaurant POS, online ordering, and analytics technology that makes it possible for restaurateurs to make data-backed decisions every single shift. Everyone knows that technology can make your life easier. But did you…

If you’re a homeowner or property manager who’s looking to harness Airbnb as a way to drive bookings, you’ll quickly realize that your Airbnb reviews are a valuable tool that will help you become more successful. It goes without saying that Airbnb hosts with more reviews and higher ratings on their listings page are more…

The extent to which guests are satisfied affects the success of your business. So just how important is guest satisfaction? And how can businesses measure guest satisfaction to understand how guests feel about their experiences? “Customer Experience will overtake price and product as the key brand differentiator by the year 2020,” according to Walker.…