4 Ways NPS Can Improve Customer Experience

What if we told you there was one number to help your brand succeed and your business grow? Wouldn’t you want to know the equation to help you unlock this powerful number? It’s easier than you think. We’re talking, of course, about the Net Promoter Score and System (NPS), an customer satisfaction survey by which…

There are several automotive review sites that car dealers, auto shops, service centers, and similar automotive-related businesses constantly keep an eye on: Google My Business (formerly Google Places), DealerRater, Cars.com, and Edmunds, among many others. But if you’re in the business of selling cars, parts, or services, perhaps none of these sites is more important than…