Learn how PACK & SEND Became Australia’s Top-Rated Courier
By taking a “never say ‘no’ to a customer” attitude and investing in the right technology, PACK & SEND empowered its franchise operators to deliver the best customer experience in the market.
Immediate review alerts notify franchise owners of new customer feedback.
“Massive” Time Saving
Smart Response enabled corporate managers to respond ASAP to reviews.
One franchisee earned 130 5-star Google reviews in 18 months.
ReviewTrackers’ value from the ROI is fantastic. We get a wealth of insights shared amongst the right group of decision-makers.
I work with approximately 20+ properties each with several venues. It would be impossible to read and respond to each review individually on each site. ReviewTrackers helps our workflow from start to finish when it comes to reputation management.
ReviewTrackers provides us with a more accurate view of our locations through the eyes of customers than we’ve ever had. For a company like U.S. Bank to keep a pulse on reviews for all of our locations, we have to have one place, and ReviewTrackers is that place.
Using ReviewTrackers has made it so much easier to keep our online reviews organized. Online reviews are becoming a big factor in the world of online reputation and ReviewTrackers allows us to stay on top of them.
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