Online reviews and ratings can either be beneficial or hazardous to the reputation of your nursing home and care facility.
That’s why you’ve got to take a proactive role in monitoring and managing these reviews. In an age when clients and patients can quickly become your most vocal critics, your nursing home simply must keep an eye on sites like Google+ Local, Insider Pages, Yahoo! Local, and YP.com (Yellow Pages).
This is the reason why we created ReviewTrackers, a simple yet powerful tool designed to collect and monitor nursing home reviews from all over the Web. With it, you’ll be able to keep up with what your clients and patients are saying about your facility, services, and staff – and respond whenever necessary.
Nursing Home Review Monitoring
We here at ReviewTrackers work closely with management and professionals in nursing home facilities, hospitals, and other care- and service-driven businesses in the medical industry. Our customers have made online review monitoring a priority, and so we hope that you will, too.
Why monitor nursing home reviews, you ask? Check out what our tool can do:
All major online review sites – monitored. There’s no need to spend time and resources you don’t have trying to monitor multiple review sites at once. ReviewTrackers is powered by proprietary data collection technology that pulls and collects nursing home reviews from all major review sites. It also organizes the data from these reviews in a simple, easy-to-use Web-based dashboard, allowing you to monitor closely and respond promptly.
Timely notifications. No need to open and hit “Refresh” on multiple bookmarks every single day. We’ve got you covered. ReviewTrackers monitors review sites and aggregators 24/7 and automatically sends review alerts and timely notifications to your inbox every time you receive a new nursing home review or nursing home rating.
Simple review management. What good is a tool if you don’t know how to use it? Not very. Well, you’ll be glad to know that ReviewTrackers is simple, intuitive, and easy to use. We even added a feature that lets you create custom reports, drill down your review data, and gain insights about what your clients and customers really think about your nursing home.
For more information on how we monitor nursing home reviews, simply visit the ReviewTrackers Tour page. Meanwhile, if you have any questions or need help on getting started, contact us today or give us a call at (866) 854-7670.