Your clients’ nails, fingers, and toes are a big business. So are their reviews.
Whether you like it or not, online reviews have a significant impact on the performance of your nail spa or nail salon. In this age when clients and customers can quickly turn into online critics, it’s not enough that you’re good with nails. (Which we’re sure you are.) You also have to be good at keeping an eye on the reviews being posted on sites like Google+ Local, Foursquare, and Yahoo! Local, among many others.
But monitoring nail salon reviews on the Internet takes a lot of time. It requires a lot of effort and dedication. You have to have the technology and the tools, too.
This is where Review Trackers comes in. We provide expert help in review monitoring and management, so that you can focus on what you do best: making people’s nails look clean, healthy, and beautiful. We created a proprietary online review monitoring platform specifically designed for nail spas, nail salons, manicure shops, and similar local businesses in the hospitality services category. That way, you can listen closely and respond promptly whenever a customer posts a new review about you.
How Our Nail Salon Review Monitoring Solution Works
According to market research firm Ipsos, the purchase decisions of close to 80 percent of US consumers are influenced by online reviews. 80 percent! This means you can’t ignore reviews anymore: not if you care about driving business and bringing in new customers.
Collect nail salon reviews and centralize them in one location. The Internet is a pretty huge place, and trying to figure out where your customers are talking can be a very frustrating experience. With Review Trackers, however, you can centralize your nail salon’s reviews in one place. No more checking multiple review sites one by one! (Check out the list of review sites we monitor.)
Gain access to an easy-to-use and powerful dashboard. The Review Trackers dashboard is a powered by proprietary data collection technology that we developed after talking to spa and salon owners like you. Yup, it’s sophisticated enough to meet your review management needs (no matter how many business locations you have), but it’s also simple and easy to use. Access it anytime, anywhere using your smartphone, tablet, or computer.
Receive notifications and respond. Every time a customer posts a new review of your nail salon, we’ll let you know pronto. The timely notifications are sent directly to your inbox, complete with a direct link that you can click to respond instantly to the review.
Need more info? Want to try out the demo? Good. Contact our friendly team ASAP or call us at (866) 854-7670. We’ll show you how our nail salon review monitoring platform can help you today.
Photo credit: » Zitona «