Thanks to the growing popularity and influence of sites like Google+ Local, Insider Pages, Yahoo! Local, and YP.com (Yellow Pages), your clients can now share and spread the good word about your banking corporation or credit union.
Of course, this also means that they can just as easily spread the bad word.
You can’t ignore these online bank and credit union reviews. To help you manage and monitor more effectively, we created ReviewTrackers, an industry-leading review monitoring platform made specifically for banks, credit unions, and other local businesses in the banking industry and financial services sector.
With ReviewTrackers, you can stay on top of what your clients and customers are saying – and respond whenever necessary. Our tool maximizes your opportunity to demonstrate your business’ excellence in customer service and relationship management, while also minimizing the impact of negative reviews.
Bank and Credit Union Review Monitoring Features
ReviewTrackers is the result of our having worked closely with business owners, managers, marketers, and industry professionals who have made online review monitoring an important part of their marketing and service strategy. This is how we’ve been able to create a unique, industry-leading tool that meets the demands of banks and credit unions – of all sizes, across all locations.
Automatic review alerts and notifications. Got a new review? Find out ASAP with ReviewTrackers, which automatically notifies you whenever a client or customer has written something about your business on an online review site. The tool sends timely review alerts and notifications straight to your inbox, making online review monitoring a piece of cake.
Proprietary data collection technology. Still checking multiple review sites one by one? Don’t sweat it. Being a team of innovators, we’ve developed our own data collection technology that allows us to monitor all major review sites (and several more industry-specific ones) and aggregate your review data in a simple, easy-to-use, but also incredibly powerful online dashboard. It works for businesses with one location as well as for bigger organizations with hundreds or even thousands of business locations.
Custom reporting and data analysis. ReviewTrackers gives you the ability to create custom reports with a click of a button. That way, you can drill down your data, analyze all your bank and credit union reviews, identify and resolve the most critical client and customer issues, and make smarter business decisions.
Need more details on how our bank & credit union review monitoring platform works? Check out the ReviewTrackers tour page. You can also contact our friendly team or call (866) 854-7670 to get help or get started.