Like it or not, your customers are talking about your auto parts shop somewhere online. The question is: do you know where they’re talking? Are you listening to what they have to say?
If not, it’s time that you start doing so. After all, ignoring online reviews and valuable customer feedback can hurt your business. In today’s social-media-driven age, your potential customers are searching for information on the Internet – particularly, auto parts retailer reviews from sites like Google+ Local, Foursquare, Citysearch, Insider Pages, DealerRater, Cars.com, and Edmunds.com – before ever coming into contact with your business.
This is where ReviewTrackers comes in. It’s a simple yet powerful auto parts review monitoring tool that allows you to automatically collect online reviews, centralize all your data in one place, and respond promptly to new reviews posted by your customers.
Benefits of auto parts review monitoring
We here at ReviewTrackers work closely with automotive businesses and auto parts retailers in order to develop the tool that meets all your specific review monitoring needs. Why? Because we want to help business owners leverage the amazing potential of client feedback posted online. Do you know that close to 80 percent of your clients are influenced by online reviews?
Here are some of the ways ReviewTrackers can help your auto parts retail shop today:
Collect and aggregate auto parts reviews. Frankly, no one has time to check multiple review sites one by one. Especially not those who have a business to manage. But this doesn’t mean you can’t stay on top of your customers’ reviews. With ReviewTrackers, you can leverage proprietary data collection technology that’s specially designed to collect and centralize your auto parts retailer reviews in one place: the Web-based ReviewTrackers user dashboard.
Effectively manage online reputation. Never again miss a new review. ReviewTrackers sends timely notifications and new review alerts straight to your E-mail inbox. That way, you can respond effectively to customers and manage your reputation online. You’ll also be able to identify and resolve important issues that you may otherwise not have known about.
Enjoy multi-location monitoring. Managing more than one auto parts retailer? No problemo. ReviewTrackers features the ability to track all major review sites (as well as industry-specific ones) for companies and brands with more than one business location.
For more features of our leading auto parts review monitoring platform, check out the ReviewTrackers Tour page. Meanwhile, if you have any questions or need help getting started, you can simply contact us or call (866) 854-7670. Looking forward to hearing from you!