Here at ReviewTrackers, we believe in the importance of claiming your profiles on online review sites and local business listings. There are so many great reasons why, not least of which is the opportunity to improve your online visibility and manage your business reputation.
Recently, a couple of ReviewTrackers customers contacted us to ask about how they can claim ownership of their restaurants’ profile pages on OpenTable. It’s a little bit trickier than on other sites, so we thought we’d share our team’s response to all you readers out there as well.
(Meanwhile, you can click here for our how-to guides on claiming profiles on other major review sites.)
Apart from being a platform for collecting restaurant reviews and ratings, OpenTable is also a service for enabling online and mobile reservations. It’s a paid service: you pay for their restaurant management software so diners can book a table at your restaurant through the OpenTable website, the dedicated mobile apps for iPhone, iPad, and Android, or via OpenTable partners like Google, Yelp, Zagat, and over 600 others.
According to OpenTable, at least 32,000 restaurateurs around the world use their system.
So: how do you become one of these restaurateurs and claim your profile? You start by signing up at http://www.opentable.com/opentable-restaurant-management-system.
As an active OpenTable user, you’ll have access to the Restaurant Center. It’s a one-stop shop for you to access information and market your restaurant on OpenTable. With the Restaurant Center, you can:
- Update / manage your profile page
- Add business details, photos, videos
- Post your online menu, plus promotions and specials
- Use OpenTable reservation widgets for your online presence
- Make your website mobile-friendly (for free)
- Enable / manage mobile payments
- View analytics, manage restaurant reviews, and track business reputation
Updating your OpenTable profile
At the Restaurant Center, you’ll see a section for your Profile. Under this section, you can edit details about your restaurant, upload a new photo, and add your restaurant’s logo.
To start editing, click on Details, then expand to see the sections you’d like to edit. To make changes, just click Edit. Make sure you click Save once you’ve made the changes.
To add your logo, click Logo under the Profile section. This will open a new E-mail. You have to attach your logo to the E-mail message and send. Remember: you have to use your OpenTable account number as the file name of the logo image (Example: 1109.jpg) before you attach the file.
Meanwhile, if you’re looking for a system that monitors online reviews of your restaurant on OpenTable as well as on all other major review sites, be sure to check out ReviewTrackers. Our review monitoring and reputation management software lets you listen closely and respond promptly to what diners are saying online about your restaurant. Sign up for a free trial today and discover why tens of thousands of restaurateurs and business owners love our system!