ITA Panel Subha

University of Illinois student Tinbit Asfaw has lived on the North Side of Chicago her whole life. And she doesn’t understand why students across the U.S. are reluctant to consider Chi-town when they think of ideal cities to live and work in after they graduate.   “There’s so much opportunity in Chicago,” she says, “it’s…

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Why is a customer review more important than a customer rating? That’s what we’re going to find out at SxSW 2017. Chris Campbell, our CEO and founder, will join Troy Janisch, VP of Social Intelligence at U.S. Bank, and Rob Key, CEO of Converseon, at a panel at SxSW 2017. The special panel of experts…

ReviewTrackers - Professional Team

For more than four years, we here at ReviewTrackers have always been committed to helping you improve your understanding of customer feedback. We believe in making it simple for you to discover what your customers are saying online, while empowering you with tools to improve your business. Our products have helped tens of thousands of…

rt-team-point

Have you heard of us? We’re ReviewTrackers. We help thousands of businesses manage their online reviews and unlock customer intelligence, every day. That’s what we do. But what makes ReviewTrackers ReviewTrackers is the people who work here. Everyone who works here has a different role on their specific team. There’s engineering, marketing, sales operations and customer success…

Trending Topics by ReviewTrackers

When you sit down to check out your online reviews, what do you see? A star rating? Good. That’s important. But what could be more important and valuable than a 5-star rating? If you answered “sentiment,” you’re right. The information contained within your customer reviews can be broken down, analyzed and put back together to…

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When Crystal Shuller, our director of customer happiness at ReviewTrackers, has a question for the engineering team, she turns to Slack. On the communication platform designed for the workplace, Crystal can pass along feedback from ReviewTrackers’ customers to the engineering team without having to interrupt her coworkers’ workday. Using Slack also makes communication more efficient: the customer success team…

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ReviewTrackers has always had the same mission: to help businesses understand customer feedback. Ten million reviews later, this is the consistent vision we have for our software and the reason we’ve had so much success. We believe customer feedback is the only accurate measurement of the customer experience. Trending Topics Today, we’re announcing Trending Topics. Using…

5-star-weekend

South by Southwest (SxSW) is well on its way in Austin, TX, and companies are taking part in a unique coming together of music, films and technologies. SxSW is an event for discovery, a launch place for the creative, and ReviewTrackers is here meeting inspiring individuals. (Connect with us on Twitter, Facebook, and Instagram!) Win…

Gilda's Club

ReviewTrackers had the awesome opportunity to volunteer at Uncorked, Gilda’s Club Chicago’s annual fundraiser at the Museum of Broadcast Communications. Gilda’s Club Chicago is a nonprofit organization that offers free support to anyone who is affected by cancer. “It is important to ReviewTrackers that anyone who is affected by cancer in our community has access to the…