A bad review can slow your business down and drive your buyers away.
Protect your brand and your bottom line with Review Trackers, an online review monitoring solution designed to help you listen and respond to what customers are saying about you. A software-as-a-service (SaaS) platform based on proprietary data collection technology, Review Trackers is a simple, fast, and easy way to get timely notifications and review alerts – anytime, anywhere.
Review Trackers is built to meet the specific needs of local multi-location businesses in the automotive products and services industry. This includes car dealerships, auto repair shops, auto parts retailers, detailing shops, car wash shops, car body shops, auto service centers, and more.
How does Review Trackers work?
Review Trackers collects your reviews – good and bad, old and new, for each business location, in all relevant review sites – and puts these in one place: your Web- and mobile-friendly Review Trackers dashboard. Using this dashboard, your business can listen and respond instantly to customers, evaluate the performance of each location, and provide quality customer support.
With Review Trackers, you can organize your automotive reviews by source website, business location, and date. On your dashboard, you’ll also see who’s written what, or how many stars a customer has given you.
Our review monitoring app covers sites like Google+ Local, Citysearch, Yahoo! Local, Foursquare, and Insider Pages, as well as niche automotive review sites like DealerRater, Cars.com, and Edmunds. You can choose to be notified of new reviews by e-mail, or integrate the app with your favorite customer service help desk, such as ZenDesk.com, Desk.com, and UserVoice. We’ll even send you a direct link that you can click to respond instantly to a new review!
That way, your business can perform at top speed and reach out to even more buyers, car owners, enthusiasts, and customers.
Photo credit: Chris Devers